Issues after upgrade… Please help

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Viewing 15 posts - 1 through 15 (of 46 total)
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  • #20789
    ivanbayross
    Spectator
    Hi, After the upgrade we are facing endless issues with the theme. Issue 1: In the courses and units section, no on-page parameters are working. We deactivated all plugins and kept only the following 7 plugins activate:
    1. BuddyPress
    2. Vibe Course Module
    3. Vibe Custom Types
    4. WPLMS Customizer Plugin
    5. WPLMS Front End
    6. Vibe Shortcodes
    7. WPBakery Visual Composer
    But still no option is working on the already existing courses and unit. Issue 2: VC editor not working in courses and unit section Issue 3: Child theme CSS not recognised. All our formatting lost. Issue 4: In the blog main, the breadcrumbs is displayed before the headline. Guys please can you take a look at all these issues. We are positing the admin access in our next reply. Any help will be appreciated.  
    #20795
    ivanbayross
    Spectator
    Admin Access: URL: http://www.digital-marketing-training-mumbai.com/ Username: techhelp Password: 1&%dEcZdVoC(0oF*UKu)iUxk Please take a look at all our issues and help us resolve it. Thank You.
    #20802
    MrVibe
    Keymaster
    Thanks, checking site...
    #20814
    MrVibe
    Keymaster
    The issue is arising because of Ultimate WooComposer backend plugin. The plugin is using outdated select2 script on pages where it is not being used such as the course page etc. WPLMS also uses select2 script but only on pages (courses/units) where it is required. This causes a conflict between WPLMS select2 and Ultimate VC addons -> WooComposer select2 and adds a javascript issue which messes Visual composer in your site. So, you need to contact the plugin author of Ultimate VC addons -> WooComposer to resolve this issue. refer screenshot for more details :     Unfortunately, it seems the select2 has been minified by the plugin author in the admin script itself. So I can not dequeue it and provide you a fix for this. You'll need to contact the plugin author on this.
    #21102
    ivanbayross
    Spectator
    Okay we have opened a support ticket with the Ultimate VC addons team. But this issue was not seen in the previous version of the WPLMS. How come the issue has raised after the upgrade? Also why is the VC editor not working in the units section? VC editor is working in the courses section.
    #21208
    ivanbayross
    Spectator
    Hi, We are very disappointed with the WPLMS after upgrading to version 2.0 all our training programs have broken. We did a clean install of WordPress and installed the WPLMS 2 and the courses, units workflow breaks. When will all this get fixed? Every day our courses don't sell we are losing money. We have given you admin login to our site early on, can you take a look and help us over come this.
    #21269
    sandy
    Member
    We did a clean install of WordPress and installed the WPLMS 2 and the courses, units workflow breaks. Are you sure ? I've now tested this more than 5 times without any issues. Do you want me to share a video on how to clean setup the WPLMS theme 2.0, if not at all different from WPLMS one click setup.
    #21419
    ivanbayross
    Spectator
    You do realize that if I do a clean install of WordPress and WPLMS that I'd have to create my website Pages, Blog posts, and Training programs again? Is this what is my future each time you choose to upgrade WPLMS? Don't you think that is not great for customers? Please share the URL to the video on how to setup a clean WPLMS theme 2.0.  Maybe that will help.
    #21512
    sandy
    Member
    Thanks for patience. We have fixed the issue on your setup. Can you please check. We have added the fix in coming update 2.0.1 releasing today as well.  
    #21626
    ivanbayross
    Spectator
    Open a Browser and go to http://www.digital-marketing-training-mumbai.com/course/free-5-part-social-media-marketing-training/ Members / Activity / Admin menu item Issue: On this page, if you click any of the left hand menu links eg. Members OR Activity OR Admin The page is redirected to the same page. Is there any setting we have missed because of which the members and activity page are not working? Events menu Item Issue: When you click on the Events left hand menu link, you will notice that a calendar is displayed in the content area and also the calendar is displayed below as shown in http://www.screencast.com/t/dx6SCkviQwt. Please can you tell us how to fix these issues.  
    #21692
    ivanbayross
    Spectator
    We are facing endless issues after the WPLMS upgraded to version 2.0. Issues that we can't handle ourselves. Do you have a paid for services where you will undertake to fix what we need with our site and explain what was wrong? Please revert with applicable costs.
    #21782
    dcubasoy
    Spectator
    I have the same issues....
    #21992
    Anshuman Sahu
    Keymaster
    Hi @ivanbayross and @dcbasoy, Please update the wplms theme and all its plugins again and then resave the permalinks and clear the browser cache and check the issues again . We have resolved many of the issue in the recent updates of wplms . Hope this would help you if you face any problem please share it here with the screenshots .
    #22018
    ivanbayross
    Spectator
    We request that you read our problems and respond to what we are asking. Rather then give us generalised solutions of theme / plugin updation. We have updated the Theme, updated all the relative plugins, re-saved permalinks and clean cache. None of our issues are solved. Issues: 1) http://www.digital-marketing-training-mumbai.com/course/free-5-part-social-media-marketing-training/ On this page, on click of Members and Activity from the left hand menu, the page just reloads. The menu links are not working. 2) http://www.digital-marketing-training-mumbai.com/course/free-5-part-social-media-marketing-training/events On this Page the calendar is appearing twice. 3) From the front end of the website, log in using students details.
    • Then go to LEARN DIGITAL MARKETING from the top menu item.
    • On this page click, FREE 5 PART SOCIAL MEDIA MARKETING TRAINING course.
    • On this page click the green CONTINUE COURSE button from the right hand corner.
    • On this page click M1: DIGITAL MARKETING BASICS from the left hand menu.
    • On this page the VC editor short-codes does not work when Ajax is enabled.
    • When we - Disable ajax in Course unit load - from the settings page the VC editor short-codes starts working on the M1: DIGITAL MARKETING BASICS page.
    4) In the WP Admin back-end VC is not getting loaded in the WPLMS Units sections. When will these issues get resolved?
    #22019
    ivanbayross
    Spectator
    Student Access Login Details: URL: http://www.digital-marketing-training-mumbai.com/ Username: mehertest Password: friends5252
Viewing 15 posts - 1 through 15 (of 46 total)
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