Hello everyone, the registration and login does not work, they do not send the activation email, I must activate each new student manually from the administrator. I have WP SMTP configured correctly. WP 5.5 WPLMS 4.070.
http://c1900356.ferozo.com/
http://c1900356.ferozo.com/register/
Thank any help !
hi,
Please check Other emails like Forgot password or touchpoint emails.
If touchpoint emails are working then proceed to the step below. But if forgot password email is not working as well then contact your WebHost, he is blocking the mail function of WordPress because forgot password is a WordPress feature and it should work
please try adding this given code in your wplms-customizer.php file in wplms customizer plugin :
add_filter( ‘bp_email_use_wp_mail’, ‘__return_true’ );
please check your spam folder as well. Sometimes emails land there
you can also refer this:
https://wplms.io/support/forums/topic/account-activation-email-not-received/
Hello, thank you for your answer.
The problem still persists, I have installed and configured the WP SMTP plugin correctly and I receive the test email correctly. I have added the suggested lines of code: add_filter (‘bp_email_use_wp_mail’, ‘__return_true’);
My webhost provider tells me that the email service is working fine.
I have checked SPAM and neither. You can take a look?
http://c1900356.ferozo.com/
Thanks for your help.
hi,
For account activation email: Please goto wp-admin -> lms -> settings -> emails -> email options -> click on edit activation email button there and check if there is an activation email present or not .
If not then please goto wp-admin -> tools -> buddypress -> reinstall buddypress emails .
Also check if the wordpress wp-login page forget password emails are sending out from system .
Please follow this tip and let me know if still the activation email not working. Tip:https://wplms.io/support/knowledge-base/emails-not-working/
The activation email is sent by the buddypress plugin.
The exact reason why your emails are not sending can be explained by your webhost only.
If you have your cpanel credentials then you can go there and go to WHM and see which email is not sent and why it is failed.
The request is in the pending, this means the buddypress tried to send the email but for some reasons it is not sent and this you can see in the WHM.
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well this is really strange in most of the cases
please try adding this given code in your wplms-customizer.php file in wplms customizer plugin :
add_filter( ‘bp_email_use_wp_mail’, ‘__return_true’ );
this works
i request you to once disable the SMTP and then add this then check the same, please
Hello Verónica, thank you for your answer.
I have added the line of code that you indicate and I have disabled WP SMTP Plugin and it does not work either, SPAM neither. Any other alternative?
code screen capture
console ok screen capture
Thanks !
hi,
last try this
add_filter( ‘bp_email_use_wp_mail’, ‘__return_false’ );
hope will work
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