Home › Forums › Legacy Support › Support queries › How-to & Troubleshooting › My LMS is not working anymore.
- This topic has 14 replies, 3 voices, and was last updated 2 years, 11 months ago by Ada.
Viewing 15 posts - 1 through 15 (of 15 total)
-
AuthorPosts
-
May 3, 2021 at 7:07 pm #355793sfcitParticipantI dont know why my LMS is not working anymore. Everything went off. The courses are not loading properly. Please help.May 3, 2021 at 7:40 pm #355794sfcitParticipantAnd also the elementor is not working.May 4, 2021 at 4:28 am #355828AdaParticipantHi, Please share any screenshot or recording of what exactly is not working and what issue you are facing while accessing course and elementor .May 4, 2021 at 1:26 pm #355929sfcitParticipanthttps://ibb.co/gP2855Z Elementor was working until yesterday but suddenly it seems like the elementor got detached from the theme. I checked the inspector panel and I could not see any reference to elementor. If I open elementor and try to edit, it will show 'Access Denied'. And also I cannot open the app where it loads the dashboard. Please helpMay 4, 2021 at 3:48 pm #355960sfcitParticipantThis is what I can find from the error log. WordPress database error Unknown column 'meta_id' in 'field list' for query SELECT meta_id FROM wp_postmeta WHERE meta_key = '_elementor_template_type' AND post_id = 21965 made by require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/themes/wplms/page.php'), get_header, locate_template, load_template, require_once('/themes/wplms/header-transparent.php'), wp_head, do_action('wp_head'), WP_Hook->do_action, WP_Hook->apply_filters, Elementor\Core\Kits\Manager->Elementor\Core\Kits\{closure}, Elementor\Core\Kits\Manager->add_body_class, Elementor\Core\Kits\Manager->get_kit_for_frontend, Elementor\Core\Kits\Manager->get_active_kit, Elementor\Core\Kits\Manager->get_active_id, Elementor\Core\Kits\Manager->create_default, Elementor\Core\Kits\Manager->create, Elementor\Core\Documents_Manager->create, wp_insert_post, update_post_meta, update_metadataMay 4, 2021 at 8:09 pm #355970sfcitParticipantThis reply has been marked as private.May 5, 2021 at 7:35 am #356026AdaParticipantHi, For loading vibebp section you need to set buddypress single page template to barebones. https://prntscr.com/12iipg3 For elementor issue- Have you anabled service worker on your site?May 5, 2021 at 1:42 pm #356099sfcitParticipantHi, I have not enabled any service worker on my site in my knowledge however I am not sure it has been automatically enabled. Could you please check that for me .May 6, 2021 at 12:03 pm #356285AdaParticipantHi, There is something other issue on your site. When I checked nothing is loading. each page is completely blank-> https://prntscr.com/12kp3eh I created a simple page from back-end that's too is not displayed. https://drive.google.com/file/d/1imUCyKVjQJ-211CzeTeoxe9gQJ7ej6Ie/viewMay 6, 2021 at 1:43 pm #356308sfcitParticipantIt is elementor that is causing white screen. When I turned that off then Website was loading but with the above mentioned problem(No Stylings). I've checked each and every single plugins. But it is the elementor that is conflicting with the theme. Like I said, I suppose, It is the conflict between theme and elementor. And also if you check the title the logo it is not the same as what I've uploaded but it is coming from the demo.May 6, 2021 at 2:01 pm #356314sfcitParticipantThis is the error log that I could find, I hope if it can help you in sorting out the problem. https://snipboard.io/XFD16c.jpgMay 7, 2021 at 2:51 am #356388MrVibeKeymasterDid you install any elementor addons ? can you remove your current elementor and re-install. Or maybe downgrade to a lower elementor version which was working earlier : https://wordpress.org/plugins/elementor/advanced/ Elementor does not conflict with the theme, we're using elementor in almost all the demos.May 7, 2021 at 1:21 pm #356507sfcitParticipantI've never installed any elementor addons to the wordpress. All I know is the website was out of order all of a sudden. And I don't want a temporary solution because this can cause potential failure to the website in near future. I want to know whether I could do something to attach the elementor with the theme. I have already deleted elementor and reinstalled it, still the problem persits. That means it has something to do with the theme. I've deactivated the all the plugins and tested one by one, it is the elementor that is causing the problem. Even the my site logo was missing, instead it is showing LMS logo!!May 7, 2021 at 8:06 pm #356556sfcitParticipantFound the bug by myself. On the database, I dont know how the meta_id from the wp_postmeta has been deleted from the database!!! So I have added the query to add the meta_id back. For people who are facing the same problem - Check your wp_postmeta table of the database. See if you have the meta_id column is in there or not. If not, add this query -
ALTER TABLE 'wp_postmeta' ADD 'meta-id' INT NOT NULL PRIMARY KEY AUTO_INCREMENT;
. And for support team, please safeguard the them from potential threats.May 8, 2021 at 3:50 am #356572AdaParticipantHI, Good to know that your issue has been resolved by you. Thank-you for sharing a solution here. We hope It will help other users also. -
AuthorPosts
Viewing 15 posts - 1 through 15 (of 15 total)
- The topic ‘My LMS is not working anymore.’ is closed to new replies.