no access to course after payment

Home Forums Legacy Support Support queries How-to & Troubleshooting no access to course after payment

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #249712
    Tuniu41
    Participant
    after purchasing the course, the student still has no access I think they are well done assigned to the course and even as I check that the student is enrolled in the course but cannot view the lessons
    #249735
    Diana
    Participant
    @tuniu41 I s your course connected to woocommerce product? And Woocommerce product connected to the course? After the order is completed, check again if student able to view the lessons or not. Otherwise, please share a screen recording so I can check what is wrong
    #249796
    Tuniu41
    Participant
    I've checked it all and it looks fine I saw that after payment the course I have an information WAITING FOR ADMIN APPROVAL I've checked it on forum and I instaled plugin https://wordpress.org/plugins/autocomplete-woocommerce-orders/ but this still does not solve my problem Student can't view the lesson  
    #249797
    Tuniu41
    Participant
    This reply has been marked as private.
    #249960
    Tuniu41
    Participant
    Does anyone can help me ?   I want to start this platform and this is not possibile
    #250062
    Diana
    Participant
    @tuniu41 Will reply you in an hour Updated Reply: make sure it is set as like this in wp-admin > WPLMS > Course Manager: http://prntscr.com/rw1a60 Also your course should be connected to the product and the product should be connected  to the course.  
    #250177
    Tuniu41
    Participant
    This reply has been marked as private.
    #250178
    Tuniu41
    Participant
    This reply has been marked as private.
    #250180
    Tuniu41
    Participant
    I s your course connected to woocommerce product? And Woocommerce product connected to the course? Yes Both of them are conected ! make sure it is set as like this in wp-admin > WPLMS > Course Manager: http://prntscr.com/rw1a60  I changed this but I still  Student can't view the lesson  
    #250183
    Tuniu41
    Participant
    This reply has been marked as private.
    #250336
    Diana
    Participant
    Tuniu41, Please do not post too frequently here. Share your site URL with admin credentials in a private reply here
    #250746
    Tuniu41
    Participant
    This reply has been marked as private.
    #250974
    Jackson
    Blocked
    Hello @Tuniu41, Please go to LMS>>settings>>course status setting and check the box give in screenshot Refer: https://prnt.sc/ryf9sw Thanks,
Viewing 13 posts - 1 through 13 (of 13 total)
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