not being able to auto update on this website

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Viewing 15 posts - 1 through 15 (of 36 total)
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  • #200538
    marcelhochman
    Spectator
    kamomillas.com the theme is registered but i can t update it.Everytime i try it stops on update step 1.
    #200539
    marcelhochman
    Spectator
    This reply has been marked as private.
    #200541
    marcelhochman
    Spectator
    i am also receiving this error while trying to update plugins Parse error: syntax error, unexpected '[' in /home/kamomillas/www/wp-content/plugins/vibe-customtypes/includes/musettings.php on line 4113
    #200635
    Anshuman Sahu
    Keymaster
    chekcing...
    #200636
    Anshuman Sahu
    Keymaster
    okay found the error .Its your php version . Please contact your webhost and imeediately ask them to change your php version to 5.6 or 7.0 or 7.2 . you have a very old version of php (5.3) on your server which is outdated .
    #200637
    Anshuman Sahu
    Keymaster
    I guess you might need to disable the caching in your site to see the changes taking place on changing the php version . IF still not resolves your issue , then please share your valid ftp credentials in private reply to check this further .
    #200786
    marcelhochman
    Spectator
    This reply has been marked as private.
    #200788
    marcelhochman
    Spectator
    the site os online but showing many problems
    #200789
    marcelhochman
    Spectator
    and i still need to update it automatically
    #200844
    Anshuman Sahu
    Keymaster
    Well i went to check it but could not login using wp-admin . http://prntscr.com/mylit6 There is country block in place I guess . Could you please remove it for some time .Our country is India . By observing the site in front end I guess there are some plugin that are deactivated n your site .   I guess they are revolution slider and vibe shortcodes and vibe customtypes . Please check if those plugins are activated .   also to check this further along with your site admin creds we would site ftp creds or Cpanel creds to access your site files as well.    
    #200845
    Anshuman Sahu
    Keymaster
    please do not forget mark reply as private while  sharing the credentials
    #200846
    Anshuman Sahu
    Keymaster
    The reason behind manually updating theme is this :

    Well the old envato api which we were using for updates in wplms 3.6 or below are deprecated now. Therefore
    if your theme version is 3.6 or below then refer :
    https://wplms.io/support/knowledge-base/manually-updating-wplms/(manually update theme)

    if 3.7 then refer :
    https://wplms.io/support/knowledge-base/auto-updating-wplms/
    (check the new updates video )

    This will happen for this time only from next time you need to follow the new video for auto update .

    #201149
    marcelhochman
    Spectator
    http://kamomillas.com/wp-admin  i updated everything and i am still receiving problems
    #201196
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
    #201296
    marcelhochman
    Spectator
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 36 total)
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