not being able to auto update on this website

Home Forums Legacy Support Support queries Update Issues not being able to auto update on this website

Viewing 15 posts - 16 through 30 (of 36 total)
  • Author
    Posts
  • #201297
    marcelhochman
    Spectator
    ....
    #201310
    marcelhochman
    Spectator
    i had to change plugin's folder name to "1" so i can adminsitrate the website. Every time i turn on the plugins it is out. I Need a solution fast.
    #201341
    Anshuman Sahu
    Keymaster
    Please never ever share any credentials while creating a topic or in a public reply . They can be accessed by everyone on the forums . Always mark reply as private while sharing your credentials : http://prntscr.com/n0b2sr Whenever sharing WP Admin or FTP details with Support Staff, please create a temporary account or change the password after the task.  
    #201342
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
    #201350
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
    #201437
    marcelhochman
    Spectator
    please acess now
    #201457
    marcelhochman
    Spectator
    How slow will it be?
    #201517
    MrVibe
    Keymaster
    This reply has been marked as private.
    #201540
    marcelhochman
    Spectator
    The host provider claim it is a problem with the theme. They say when they test in another theme the website open perfectly. I do not knwo what more can i do, my site is off for a long time and i am Losing a lot of money. I already gave you ftp credentials as well, is all liberated. please help me.
    #201579
    MrVibe
    Keymaster
    I finally logged into your site, but I see a totally different WP admin area. It seems like the theme is not setup at all. The core plugins are asking for install, so something very very wrong has gone in the database. I will try and install the plugins and see if the courses, units etc still exist in your setup or not. http://prntscr.com/n1jwvo
    #201580
    MrVibe
    Keymaster
    ok, I renamed the folder 1 to plugins which you mentioned earlier and things are working correctly now. The data is there, nothing is lost.
    #201582
    MrVibe
    Keymaster
    Everything seems to be fine now. Please check and confirm.
    #201583
    MrVibe
    Keymaster
    The site name is https:// , I think you're missing a redirect in your .htaccess file, so that when someone opens a http it gets redirected to https
    #201600
    marcelhochman
    Spectator
    Simple rename the website was already tried before in this topic. I changed the plugins folder name exactly because i could not administrate that way. I am not being able, to admin the website, i see the error:

    Esta página não está funcionando

    Redirecionamento em excesso por www.kamomillas.com

    ERR_TOO_MANY_REDIRECTS
    #201602
    marcelhochman
    Spectator
    Sorry just acessed from another browser, and seems to work
Viewing 15 posts - 16 through 30 (of 36 total)
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