Not email receive other than domain with gmail, hotmail and yahoo

Last updated on by SimonLee

This topic has 7 replies, 3 voices, and was last updated 5 years, 8 months ago by Mark Morgan.

Viewing 8 posts - 1 through 8 (of 8 total)

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August 14, 2018 at 4:20 am #172328

SimonLee
Spectator

Hi team, To those who use email other than gmail, hotmail/outlook, yahoo, they able to receive email for password reset and so on. However, those who use the private domain name do not get it. Please advise.

August 14, 2018 at 1:07 pm #172392

Mark Morgan
Spectator

Please share your admin credentials to replicate this. PS: Mark the reply as private while sharing the credentials.

August 16, 2018 at 3:22 am #172508

SimonLee
Spectator

This reply has been marked as private.

August 16, 2018 at 2:40 pm #172603

Anshuman Sahu
Keymaster

This reply has been marked as private.

August 20, 2018 at 9:45 am #172880

SimonLee
Spectator

Hi Alex, Thanks! Do you able to receive the password reset email? :)

August 21, 2018 at 10:13 am #173014

Mark Morgan
Spectator

This reply has been marked as private.

August 23, 2018 at 5:03 am #173256

SimonLee
Spectator

Thanks, Mark!

August 23, 2018 at 1:27 pm #173345

Mark Morgan
Spectator

Thanks for confirmation, closing this topic as your issue is resolved now.
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