Hi please refer : https://vimeo.com/155090498
also for the announcement notifications update has been released .
The unit comments email were found to be working good on local setup when tested , it might be sending in spam .
Please update and check this again .
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Ok I checked your site and found that you have ticket as many situation you want : https://prnt.sc/26s7n3g
in some particular emails which is wrong .
There maybe some emails from buddypress which allows this but for our emails this will result in some php errors since the token you are using might not available .
So i would suggest you to import the emails again .using this tip : https://wplms.io/support/knowledge-base/migrate-all-the-wplms-emails-to-buddypress-again/
Hi Alex
Ok, now yes, I understand why the notifications do not work... To solve it, I have followed the steps of the tutorial that you sent me (https://wplms.io/support/knowledge-base/migrate-all-the-wplms-emails -to-buddypress-again)...but I haven't received any notification to re-import all emails from wplms...can you help us, please?
hi @Nuria_Sierra_Cruzado
i think your reply moved in the spam folder now it is visible
please let me know the issue
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ok got your point
please share site URL and admin credentials
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hi
on your site
the emails are already available:
https://screencast-o-matic.com/i/c3e2jIVFu9n
so you can continue
you need to enable the touch points accordingly
Hello Veronica,
I still see everything exactly the same (see https://prnt.sc/biWENPPBH1dD & https://prnt.sc/rhY6tAmTXTGY)... Alex told me that I had to re-import the emails because we had touched the contact points to try to personalize them and that it didn't really work that way... But I still see the emails exactly as we had them... What I want is to restore the contact points as they were originally so that they work again...
If I don't explain myself well, don't hesitate to ask me more...
Hi i have re-installed the emails .The key was to delete all the emails first and then migrate it
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hi @Knightmarshal
can you please be more specific about which course you are talking about as we don't sell any course
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