Notifications, mails and message problems

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  • #149794
    funtor
    Participant
    I have a problem, about the notifications, emails, and private message. I want this...
    1. When a student live a comment in a Unit, the Instructor receive a notification (not email) and the student dont have to receive an email with the copy of his/her comment.
    2. When the Instructor receive a notification (i dont want to receive this like a private message, because if the instructor answer the comment, this comment not appear in the Unit)
    3. When the Instructor reply a comment i want that the student receive and email.
    I trying many ways of configuración but when the student write a comment i received like a private message and no link to the unit. https://prnt.sc/iq7002  How i can know from wich course its the unit? Thanks      
    #149936
    Anshuman Sahu
    Keymaster
    1. Well yes the student received the emails for the comment added and im sorry that cannot be disabled as of now .   2. well then simply disable the messaging for the touch point from wp-admin -> lms -> settings -> touch points : http://prntscr.com/iqkrts 3. The reply email is already sent to student .Please check if the email template is present by navigating to this link : " http://site.com/wp-admin/edit.php?taxonomy=bp-email-type&term=student_unit_comment_reply&post_type=bp-email " . If not then please impor the template by following this tip : https://wplms.io/support/knowledge-base/migrate-all-the-wplms-emails-to-buddypress-again/ and about unit link this already been added to planned features : https://trello.com/c/xafdpiCu if it still does not works then please shre your site url and admin credentials in private to check this out .
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