Page Builder Won't Save

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Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #6175
    curtis10
    Spectator
    while trying to edit in the page builder, it keeps saying "saving" endlessly.
    how can i resolve this?
    goskilled.com/wp-admin
    u: curtis
    p: PrInCe1983
    you can test by creating a new page.
    the modern theme code has been imported already.
    but i cannot save it
    please advice.
    page builder
    #6236
    Anshuman Sahu
    Keymaster
    Unable to login with those credentials ,please confirm that you are not using any security plugin in your site .Also try deactivating the third party plugins and try resaving the permalinks to postname . Also goto your wp-admin ->  users Try disabling the visual editor and check the issue again  .
    #6291
    curtis10
    Spectator
    sorry i changed my password...wasn't sure if this forum was secured. how can i send you my credentials to check? please advice
    #6292
    curtis10
    Spectator
    ok. i saw the image below. its goskilled.com/wp-admin username: curtis password: k9^zKIKjS*8*x!piqDBkVLoE
    #6403
    sandy
    Member
    We have fixed the issue on your setup using this tip: https://wplms.io/support/knowledge-base/page-builder-not-saving/ Let us know if this helps.
    #6575
    curtis10
    Spectator
    this steps did not work for me...please login with the credentials i already gave you to verify. there is a page tittled "New Home". Try to save the Saved Layouts (Modern Theme).
    #6651
    Anshuman Sahu
    Keymaster

    Thanks for the credentials, it seems the issue is intermittent. It appears sometimes and sometimes it works fine, which confirms this is not a bug/issue in the theme.

    We have been able to narrow down the bug to the following :

    a. The page builder makes a ajax call via admin-ajax.php to save the content of the page .

    b. Sometimes the admin-ajax.php returns a 404, refer screenshot.

    admin-ajax.php is a core file or WordPress.
    refer : http://i.imgur.com/XS1kPQo.png

    Please consult your web host in the issue.

    Also try checking the following topic in WordPress.org : https://wordpress.org/support/topic/admin-ajaxphp-404-error-after-update-to-402

Viewing 7 posts - 1 through 7 (of 7 total)
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