Pending Courses problem – Video units not saved

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Home › Forums › Legacy Support › Support queries › Other issues › Pending Courses problem – Video units not saved

Viewing 10 posts - 1 through 10 (of 10 total)
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    Posts
  • October 30, 2021 at 9:16 pm #373880
    piwheel
    Participant
    Hello again, the problem is that when I activated the option of "Admin Approval for Course" as "Yes, require Approval" and then any instructor create a course that includes "Video units" and send it to pending to be approved when the Admin approves the course all video units are gone!!! the units are still in a pending tab inside the WP dashboard, therefore, it's not a video unit anymore just empty units, and even when I approve the unit separately the units didn't show in the approved to publish course!!!! I recorded a video for all processes, please watch it carefully to the end to understand the problem. I'll send all the data and a proper video to explain the problem in the next private replay Thanks for your help in advance.
    October 30, 2021 at 9:17 pm #373881
    piwheel
    Participant
    This reply has been marked as private.
    November 1, 2021 at 7:49 am #373905
    Veronica
    Moderator
    thanks checking on your site
    November 1, 2021 at 8:40 am #373910
    Veronica
    Moderator
    This reply has been marked as private.
    November 6, 2021 at 8:41 am #374135
    piwheel
    Participant
    This reply has been marked as private.
    November 8, 2021 at 10:45 am #374259
    piwheel
    Participant
    ????? any news?
    November 9, 2021 at 12:34 pm #374352
    Veronica
    Moderator
    This reply has been marked as private.
    November 9, 2021 at 11:01 pm #374384
    piwheel
    Participant
    Ok, I am sorry but that going into a meaningless loop. PLEASE Veronica, you keep ignoring what I am talking about. First: you working from Admin Account which won't be even affected by the pending option!!!!! Second: I don't understand you keep ignoring the main problem, VIDEO UNIT WITH HOSTED VIDEOS, I think I made it clear in the first video I sent (I hope you watched it in the first place), not a text unit not a video unit with youtube link, not all our instructors will use a youtube link, I think it a meaningless to sell a course it already exists free on youtube!!!!! I really don't understand what is the big misunderstanding that keeps us in this loop, I facing a hard time with my client, I recommended your theme for many of my clients (I already bought 4 licenses for your theme and many add-ons and I can prove it), and I don't keep annoying you with some many problems I face with your theme as I know it's normal to have problems. BUT this feature of Pending Courses is essential and I don't know even where to start to fix it by myself. Anyway PLEASE make MR. Alex or MR. Vibe take over the ticket, I don't wish to waste any more time in this circle. Thank you for your time.
    November 11, 2021 at 10:41 am #374455
    Veronica
    Moderator
    we are checking on your site
    November 11, 2021 at 11:28 am #374459
    Veronica
    Moderator
    This reply has been marked as private.
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Viewing 10 posts - 1 through 10 (of 10 total)
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