Problem when publishing or saving as instructor or autor

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Home › Forums › Legacy Support › Support queries › Setup issues › Problem when publishing or saving as instructor or autor

Viewing 15 posts - 1 through 15 (of 26 total)
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    Posts
  • March 19, 2020 at 3:48 pm #246385
    Nibu2019
    Participant
    Hello, My WPLMS site : https://arnamur.be/cours/ I recently purchase WPLMS theme and i have installed this theme over a new wordpress installation (5.2.3). The problem is with an instructor account. When i want save a course or modifications, i have this … New course I click over ok and after … Error I must go back to restore the page. The changes are saved but i don't find the reason of the problem. In administrator mode, no problem What can i do to resolve this ?
    March 20, 2020 at 10:11 am #246500
    Nibu2019
    Participant
    This reply has been marked as private.
    March 20, 2020 at 11:43 am #246525
    Veronica
    Moderator
    hi, yes i have checked this when creating and updating a course from backend it gives the above mentioned issue. there are many error appearing in the console. regarding the blocked request. please provide your FTP/Cpanel credentials to check the code.
    March 20, 2020 at 11:48 am #246526
    Nibu2019
    Participant
    This reply has been marked as private.
    March 21, 2020 at 7:04 am #246642
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
    March 21, 2020 at 9:37 am #246667
    Nibu2019
    Participant
    This reply has been marked as private.
    March 21, 2020 at 10:48 am #246675
    Nibu2019
    Participant
    This reply has been marked as private.
    March 21, 2020 at 8:18 pm #246752
    Nibu2019
    Participant
    Hello ! I renewed my support license. Thank you for your help video of the problem Bruno
    March 23, 2020 at 4:43 am #246824
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
    March 23, 2020 at 8:35 am #246881
    Nibu2019
    Participant
    This reply has been marked as private.
    March 24, 2020 at 8:28 am #247034
    Veronica
    Moderator
    yes we are able to login now. but when we tried to make changes in the plugin it shows error: https://prnt.sc/rlphcu so please provide FTP/Cpanel credentials to make changes and testing.
    March 24, 2020 at 8:50 am #247038
    Nibu2019
    Participant
    This reply has been marked as private.
    March 25, 2020 at 10:36 am #247245
    Veronica
    Moderator
    This reply has been marked as private.
    March 25, 2020 at 11:46 am #247267
    Nibu2019
    Participant
    This reply has been marked as private.
    March 26, 2020 at 1:11 pm #247472
    Anshuman Sahu
    Keymaster
    Hi we have downgraded all your plugins in order to fix this . Please goto wp-admin -> dashboard -> updates page and then re-install wordpress and then update all your plugins to latest versions from the same updates page .
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