-
Hello 🙂
We have the following problem:
When a user registers to www.craftiuspro.gr the registration completes just fine but the user does not get redirected to the homepage or somewhere else.
When the new user fills the form and hits the Register button, nothing happens on screen, and the user is stuck at the same page. No redirection, no messages no nothing.
If the user though refreshes the page it shows that he is already logged in and that the registration is complete.
But because of this problem the majority of new registered users think that there is a problem with their registration
So the registration works, it's just the user does not get any feedback or redirection. Instead he is stuck on the registration page and has to refresh the page to find out that the registration was successful.
Any ideas why is this happening?
We are using a custom registration form by the way.
Kind Regards
Stratos A.
-
This topic was modified 1 month ago by
lightform. Reason: Turned notifications on
-
This topic was modified 1 month ago by
You must be logged in to reply to this topic.