Problems with WPLMS PDF Certificates

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  • #336397
    MateoArias
    Participant
    Hi, I installed WPLMS PDF certificates, made the template and inserted the background image, but the generation of the certificate was generated incorrectly. Please help me. When clicking on "VIEW PDF HTML", the certificate is displayed correctly, but clicking on "Generate PDF Certificate" will generate incorrectly: https://prnt.sc/xmckgj https://prnt.sc/xmcm01 https://prnt.sc/xmcmui
    #336398
    MateoArias
    Participant
    This reply has been marked as private.
    #336888
    Veronica
    Moderator
    hi and here are the tips regarding the PDF Certificate plugin refer: https://wplms.io/support/knowledge-base/pdf-certificates/ https://www.youtube.com/watch?v=d9mXInbmFGY https://www.youtube.com/watch?v=kyJGVlegWTc https://www.youtube.com/watch?v=ylT1j35dUbg https://wplms.io/support/knowledge-base/wplms-pdf-certificates-update-1-3/ make sure you have enabled all the latest version of plugins and theme on your site. it’s all the adjustments that you have did on your certificate. let me clear the steps for pdf certificate 1- select the text box in pdf certificate builder choose the width and height accordingly 2- drag and drop the element according to your design 3- choose the alignment of the text there and after that click on the EDIT TEXT 4- after that click the save option then update the entire certificate this is how it will work
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