Hello! The option to change the user’s profile photo has disappeared… If you enter a user’s profile, there is no longer the option to change the profile photo… but before it was… Can you help us?
hi
check if you have enabled this setting or not:
https://screencast-o-matic.com/i/c3eQ1OVFoVY
Hello Veronica! I don’t see the same options as you (https://prnt.sc/w3HeC5nT7Q01)… But the option regarding profile customization is activated as you can see in the screenshot…
What can be then what is not working?
i don’t have credentials to check this on your site
so please share details with us
hi
https://screencast-o-matic.com/i/c3ellYVFTD0
the option is available
and also the upload button is available:
refer:
https://screencast-o-matic.com/i/c3ellZVFTDU
Hi Veronica, as you can see in this video (https://screencast-o-matic.com/watch/c3f3lNVYY6V) it doesn’t work…
hi
provide the URL from where you are accessing the profile page as I am unable to access the profile page to replicate the issue
hi you need to regenerate the service worker and then clear the storage from chrome dev tools>>applications
right-click on the page then click inspect>>application>>clear storage
then check the same
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