Profile photo

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Viewing 15 posts - 1 through 15 (of 23 total)
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  • #381430
    Hello! The option to change the user's profile photo has disappeared... If you enter a user's profile, there is no longer the option to change the profile photo... but before it was... Can you help us?
    #381466
    Veronica
    Moderator
    hi check if you have enabled this setting or not: https://screencast-o-matic.com/i/c3eQ1OVFoVY
    #381511
    Hello Veronica! I don't see the same options as you (https://prnt.sc/w3HeC5nT7Q01)... But the option regarding profile customization is activated as you can see in the screenshot... What can be then what is not working?
    #381618
    Veronica
    Moderator
    i don't have credentials to check this on your site so please share details with us
    #381665
    This reply has been marked as private.
    #381752
    Veronica
    Moderator
    i am working on your site
    #381753
    Veronica
    Moderator
    i am working on your site
    #381755
    Veronica
    Moderator
    hi https://screencast-o-matic.com/i/c3ellYVFTD0 the option is available and also the upload button is available: refer: https://screencast-o-matic.com/i/c3ellZVFTDU
    #383882
    Hi Veronica, as you can see in this video (https://screencast-o-matic.com/watch/c3f3lNVYY6V) it doesn't work...
    #383935
    Veronica
    Moderator
    checking...
    #383937
    Veronica
    Moderator
    This reply has been marked as private.
    #383989
    So...now what? What is the problem then? :S
    #384021
    Veronica
    Moderator
    hi provide the URL from where you are accessing the profile page as I am unable to access the profile page to replicate the issue
    #384114
    This reply has been marked as private.
    #384172
    Veronica
    Moderator
    hi you need to regenerate the service worker and then clear the storage from chrome dev tools>>applications right-click on the page then click inspect>>application>>clear storage then check the same
Viewing 15 posts - 1 through 15 (of 23 total)
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