Purchase course – Buy Points Issue

Home Forums Legacy Support Support queries Other issues Purchase course – Buy Points Issue

Tagged: 

Viewing 15 posts - 1 through 15 (of 43 total)
  • Author
    Posts
  • #348795
    edner
    Spectator
    Hello, I create a course https://oukaap.com/curso/microsoft-outlook-2/. To take this the student needs 900 points. But when a student clics TAKE THIS COURSE it does not send you the notification that you do not have enough points to buy or redirect you to the purchase credit page to buy more points https://prnt.sc/10w6i6j. The strange thing is that it redirects you to your dashboard with the EXPIRED course. Check this video: https://ttprivatenew.s3.amazonaws.com/pulse/oukaap/attachments/16371663/TinyTake26-03-2021-10-10-57.mp4 All the plusgins are updated
    #349019
    Anshuman Sahu
    Keymaster
    Hi please try setting the duration of the mycred subscription as same as the course subscription to fix this issue .
    #350125
    edner
    Spectator
    Hello Alex, Explain better, I think you are talking about https://prnt.sc/111ro0x. But same issue. Excuse me I'm fed up, too many problems. I am losing the patience. You should check on your side by doing tests like Diana does. I think there is a problem with Mycred. Now when you click on Points and WishList nothing appears, it goes blank. Check out this topic to see how many problems Diana and I have encountered: https://wplms.io/support/forums/topic/urgent-help-many-issues/
    #350471
    Anshuman Sahu
    Keymaster
    Hi you are right there are issues with mycred addon plugin , we have fixed the course expire issue on enrolling to mycred course but for that you will need to re-save the subscription duration in mycred . Hi the pre-requisite courses are working fine : http://somup.com/crfel3bm6b the course subscribe issue is also solved (NOTE you need to re-save the pricing again in course settings ): http://somup.com/crfeltbm60 please download the latest plugin from here : https://wplms.io/support/wp-content/uploads/2021/04/wplms-mycred-addon.zip Hope this will resolve your mycred purchase issues . Please also update your wplms plugin to latest version 1.5.5 for full working
    #350495
    edner
    Spectator
    Hello Alex, I update wplms to 1.5.5 version. I delete and replace wplms-mycred. I can't re-save what you ask me to save to check if all is ok from my side because there is a bug with myCRED 2.0.2 https://ttprivatenew.s3.amazonaws.com/pulse/oukaap/attachments/16441039/mycredbug.mp4 Let me disable myCRED https://prnt.sc/113bpx0 to check. As you can see all is ok with myCRED diseable: https://ttprivatenew.s3.amazonaws.com/pulse/oukaap/attachments/16441044/withoutmycred.mp4
    #350561
    edner
    Spectator
    This reply has been marked as private.
    #350748
    Anshuman Sahu
    Keymaster
    1 . & 2 . Please provide me time to check this is fixed at my end . 3 . This was an issue please install this latest mycred addon plugin to fix this : https://wplms.io/support/wp-content/uploads/2021/04/wplms-mycred-addon-1.zip 4 . this is also an issue , we fixed this today and fix for this will be available to you in next vibebp plugin update . 5 . please add this custom css in your wp-admin -> appearance -> customize -> custom css : .block.generic .block_content .block_title a{color:#FFFFFF !important;}
    #350790
    edner
    Spectator
    Thanks for your help. I download and update the wplms-mycred-addon. I also update vibebp. So: Points 1.&2. are still pending. Can't buy course with points. Point 3 is OK Point 4 is OK Point 5 is OK You forget this point: Point 6: How to enable these features: https://prnt.sc/114g5r7? I only see theses one on my side https://prnt.sc/114g6n2 Point 7: Where do the user can see his referral link in Version 4 to share? https://prnt.sc/1154ske Point 8: User get visit point but not the singup point https://prnt.sc/1154u2m. Please check why.
    #350812
    edner
    Spectator
    Please, also check what happen with H5P content. Say content not available https://prnt.sc/115bxl5 Instructor and admin can't edit exist unit. With diana instructor user check Informática Básica course to check these issues.
    #350971
    edner
    Spectator
    This reply has been marked as private.
    #351155
    Anshuman Sahu
    Keymaster
    6 . Im sorry , please goto wp-admin -> Go to Settings > Forums and scroll down to the BuddyPress section. Enable Group Forums – make sure it's checked. then please goto wp-admin -> vibebp-> settings -> buddypress -> hit the "refresh buddypress navigation" . 1 & 2 . ok I checked this out and found the issue .the issue is that mycred purchase needs wp-admin -> vibebp -> settings -> global login to be enabled . Please enable this and it should work fine .
    #351164
    edner
    Spectator
    Points 1&2: I don't remember but I think that I read somewhere if you enable BuddyPress One Page https://prnt.sc/116kdai (for the PWA app) it's not recommend to enable the global login. This will not create a conflict? I don't want more issue. I enable to check but not work: https://ttprivatenew.s3.amazonaws.com/pulse/oukaap/attachments/16478719/mycred.mp4 Point 6: Already enabled: https://prnt.sc/116k8lm. This is another issue. Use the above credentials to access my backend and check please. Point 7: Where do the user can see his referral link in Version 4 to share? https://prnt.sc/1154ske Point 8: User get visit point but not the singup point https://prnt.sc/1154u2m. Please check why.
    #351166
    edner
    Spectator
    This reply has been marked as private.
    #351416
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
    #351440
    edner
    Spectator
    Alex, 1. Work only if the user is logged in. Nothing happen when a guest clicks this button! It would have a message informing the guest to signing/signup to buy points. Study this case and found a solution please. Check what happen after clicking "yes": https://prnt.sc/117jwod Why don't you have a staff to do simulations? Why don't you simulate this feature until the end to see if it works? 2. I really want this feature to work, the pre require error. Because I sell bundle course and student has to go in order one course after other. Yesterday I had a meeting, students are studying student guide course this week. So next week I need this feature to be ready PLEASE! 6. This makes me laugh the way you support your customers! You were logged in as admin. Why don't you take a minute to verify that yes, I have this plugin active ??? https://prnt.sc/117k4bn Each client deserves a time that makes him feel that he is in a good company and that he feels satisfied to give 5 stars to your product !!! 7. add into course layout???? 8. Which means that there are very important features that are competing with others? Of course! This means if I want to use the function of awarding points for referred members, it is no longer necessary firebase which is super important for version 4 !!! Because all the registrations that go through google, facebook, etc. are not recognized by buddypress or mycred.
Viewing 15 posts - 1 through 15 (of 43 total)
  • The topic ‘Purchase course – Buy Points Issue’ is closed to new replies.