Quiz Results Not Calculating Correctly

Home Forums Legacy Support Support queries Other issues Quiz Results Not Calculating Correctly

Viewing 15 posts - 1 through 15 (of 24 total)
  • Author
    Posts
  • #238092
    Zatakk
    Spectator
    Hi The quiz results are not calculating correctly. Answer is correct and it is showing 2 marks but in calculation its Zero. http://prnt.sc/qhzb2h http://prnt.sc/qhzb0x And total result is also zero. http://prnt.sc/qhzax3  
    #238151
    Misty
    Member
    This reply has been marked as private.
    #238313
    Zatakk
    Spectator
    This reply has been marked as private.
    #238448
    Veronica
    Moderator
    hi, delay in response due to support holiday. i have just tried to check the issue at your site but i am not able to access the dashboard! check:http://prntscr.com/qjxobt
    #238497
    Zatakk
    Spectator
    Pls check now.
    #238542
    logan
    Member
    Hello, please share the course URL in which this issue is occurring and also share the admin url and credentials. Please let me know are you using drip feed for the course or not??
    #238715
    Zatakk
    Spectator
    This reply has been marked as private.
    #238718
    Zatakk
    Spectator
    This reply has been marked as private.
    #238857
    logan
    Member

    Hello,

    i would suggest you to follow the following and check if it works??

    1. Please deactivate all installed 3rd party plugins.
    2. Delete browsers cache especially cache plugin.
    3. if any extra codes added by you then remove it.(simply deactivate the customizer plugin)
    4. disable drip feed then check.
    5. refer: https://share.getcloudapp.com/rRuL1Q7n
    6. Re-save permalinks.

    deactivate everything other than wplms defaults then check if it works.

    #239056
    Zatakk
    Spectator
    Hi Tried all that you said above. Still the issue persists. You can check - the 3rd party plugins are disabled still. The quiz is not working well and its affecting our ability to offer courses. Please see that the issue is resolved at the earliest.
    #239207
    logan
    Member
    follow this tutorial carefully step by step: https://wplms.io/support/knowledge-base/quizzes-on-react/ issue: https://share.getcloudapp.com/yAuLQ0Gr nothing is loading.
    #239233
    Zatakk
    Spectator
    Hi Thats done umpteen times....following the tutorial !! And at my end the quiz is loading and working but the results are not calculating well. So there is some bigger problem ........
    #239433
    Veronica
    Moderator
    hi, if the react quizzes occur the problem then I suggest you to rollback to normal quizzes and then check if the result is correct or not. until the quizzes doesn't load on our site how can we check them? so please rollback to the normal one and then check. if the result is not correct to the normal quizzes then please make a proper video of that by which we can replicate the issue at our end. I hope you understand.
    #239672
    Zatakk
    Spectator
    Can you please tell me how to roll back ....
    #239743
    logan
    Member
    Hello, revert back these changes: https://wplms.io/support/knowledge-base/quizzes-on-react/ once done check with the older quizzes. confirm they are working on not?  
Viewing 15 posts - 1 through 15 (of 24 total)
  • The topic ‘Quiz Results Not Calculating Correctly’ is closed to new replies.