Send Message Not Working – WPLM 4

Home Forums Legacy Support 4.0 Bugs & Issues Send Message Not Working – WPLM 4

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #302088
    sohohosts
    Participant
    I tried the message service and sent a message but it does not send and the spinner goes on forever. Please advise if there is some settings etc that needs to be checked.
    #302176
    Diana
    Participant
    Make sure the Private messaging feature in wp-admin > Settings > Buddypress should be enabled
    #304954
    sohohosts
    Participant
    It is checked http://prnt.sc/ufg431
    #309872
    Anshuman Sahu
    Keymaster
    login via ftp or cpanel -> file manager . Navigate to wp-content/plugins/buddypress/bp-core/classes/class-bp-phpmailer.php file and then make this change : https://prnt.sc/uc1q2j this will solve your sending private messaging issue .
    #309983
    sohohosts
    Participant
    OK that seems to have fixed the issue. the messages are going through, however there are two issues that need attention.
    1. On pressing the Send Message Button the spinner on the button does not stop, even though the message is delivered.
    2. The attachments - in the last message I tried, I attached an image and a PDF and the recipient did not see the attachments. I have attached a video showing it.
    At the time of writting the spinner has been spinning for more than 15 minutes now, even though the message has been delivered and read by the recipient. https://youtu.be/jEXYNq_gwho
    #310417
    Anshuman Sahu
    Keymaster
    please share your site url , admin credentials in private reply to check this issue at your end .
    #310958
    sohohosts
    Participant
    This reply has been marked as private.
    #311432
    Anshuman Sahu
    Keymaster
    Ok yes we replicated the issue , sorry fo this can you please share your valid ftp credentials in private rpely to check and fix this further ?
    #311471
    sohohosts
    Participant
    This reply has been marked as private.
    #312010
    Anshuman Sahu
    Keymaster
    Ok found the reason behind the messages not sending. : Uncaught Error: Cannot use object of type BP_Messages_Message as array in /home/sites/10a/a/a78b6287e5/staging_html/wp-content/plugins/badgeos-community-add-on/includes/rules-engine.php:390 The issue is with BadgeOs community addon it is creating error. Please deactviate your badgeOs community addon plugin to resolve this .
    #312091
    sohohosts
    Participant
    THX
    #312262
    Veronica
    Moderator
    so is it resolved now? if yes can we proceed to close it? you can create a new topic if you need further assistance
    #312265
    sohohosts
    Participant
    Yes - Thank You
    #312392
    Veronica
    Moderator
    ok then topic closed
Viewing 14 posts - 1 through 14 (of 14 total)
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