Something is blocking course menu when using it on mobile phone

Home Forums Legacy Support Support queries How-to & Troubleshooting Something is blocking course menu when using it on mobile phone

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Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #352465
    talknativ
    Spectator
    https://youtu.be/N-CVYa7EpVY Problem using quiz on mobile Could you check this video? When i'm trying to test on doing the quiz, there is some kind of moving header or background that block the top and bottom menu, so it's impossible to click on menu or click next.
    #352609
    Diana
    Participant
    Thanks for the video, Please share your site URL with temporary admin credentials in a private reply here for me to check
    #352616
    talknativ
    Spectator
    This reply has been marked as private.
    #352803
    Ada
    Participant
    Hi, I checked this on your site but did not found this issue. Please check-> https://screencast-o-matic.com/watch/crfD1zVnmeH
    #352907
    talknativ
    Spectator
    What phone did you use? I'm on iphone..I encountered the same problem while using both safari and chrome browser on the phone. However, the issue is not found on Ipad's safari though. Could it be the setting on web header?
    #352940
    talknativ
    Spectator
    https://youtu.be/cUD7FUHFbOA it's still there. Please help.
    #353099
    Diana
    Participant
    Checked 2 times on Android Phone, and it appears to be correct. Needs to check on iPhone
    #353147
    talknativ
    Spectator
    Please check for me on iphone. More than 50% of our customer will probably use iphone here in Thailand.
    #353413
    MrVibe
    Keymaster
    the issue appears because of header . Enable buddypress single page to fix this issue : https://docs.wplms.io/administrator-guide/step-by-step-guide-for-administrators/buddypress-single-page
    #353601
    talknativ
    Spectator
    This reply has been marked as private.
    #353762
    Diana
    Participant
    This reply has been marked as private.
    #353911
    talknativ
    Spectator
    Dear Diana, 1. Please check this out https://www.talknativ.com/wp-content/uploads/2021/04/LogIn-icon-hidden-scaled.jpg .Login Menu is now hidden. Could you please help pull it to the front? 2. Now that a member will go directly to member area but without my web header or footer in the member area at all now. https://www.talknativ.com/wp-content/uploads/2021/04/MemberAreawoHeaderfooter-scaled.jpg How can they opt out of the area to other regular pages? New member will need to visit course directory page to make a purchase before using the member area. Is there anything I can set (menus) to help them opt out?
    #354101
    Diana
    Participant
    This reply has been marked as private.
Viewing 13 posts - 1 through 13 (of 13 total)
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