Synchronise LMS Data (UNIT) Not Working

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • #229388
    hilmanf
    Spectator
    Hello, My student WPLMS app unit completion often out of sync with backend. It's recorded and completed on backend, but showing not completed in app. So I tried to sync it via Setting > Function > Unit - Students > Sync Now. But it keeps 'Starting' and never completed. Refer: http://prntscr.com/pg6mwg The other sync function (course, quiz) is working well. Need help to fix this. Thanks.
    #229626
    Mk
    Moderator
    It may be due to a large amount of data. we fetch data from post meta and as you have large amount of data it may be possible processing failed. And the second scenario is once you click on sync it works perfectly but for 2nd time when it doesn't get data (all data already sync in the first step), it shows o fetch data and processing stops.
    #230062
    hilmanf
    Spectator
    I did not click it twice. So what is the possibility and how to fix this?
    #230225
    Mk
    Moderator
    Thanks for the confirmation. I will need to check it at your need. Please share FTP credentials in a private reply so that I could check your issue. Waiting for your reply. Also, it will take some time so please provide time too.  
    #230226
    hilmanf
    Spectator
    This reply has been marked as private.
    #230350
    Mk
    Moderator
    Thanks for the details I am checking it...
    #230925
    hilmanf
    Spectator
    Any progress? To note, me and some users found some strange bugs recently. Some unist suddenly completed by it self when the user not even access that unit. Some quizes score not recorded but the quiz evaluation is recorded in activity. Is it has to do with something you are working in my back end?
    #231084
    Mk
    Moderator
    No sir. Please provide some details related to these issues. like user info. course and quiz info.
Viewing 8 posts - 1 through 8 (of 8 total)
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