Teacher cannot upload video

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  • May 1, 2019 at 5:42 pm #207172
    coachmkt
    Participant
    Hi, I install VideoVibe for the first time and has never been able to upload video to Vimeo.  My Vimeo package is Plus.  I generate token and connect the site to Vimeo successfully. I cannot make uploading video function work.  When a teacher want to upload a video, the Upload tab is not active.  A message says, Your album just has been created on vimeo.  Please reload the page to begin uploading... Hitting refresh button can stop the rotating prompt, but still can't upload (and Upload tab still not activated).  On vimeo account, a "showcase" 10 (user ID of teacher) is created. What can be the cause of problem?  I will be giving username/password in the following message for you to diagnose. Thank you & Regards, Thanakorn  
    May 1, 2019 at 5:46 pm #207173
    coachmkt
    Participant
    This reply has been marked as private.
    May 2, 2019 at 1:59 pm #207346
    Anshuman Sahu
    Keymaster
    Okay added a fix for this please check as instructor again .  
    May 4, 2019 at 11:34 am #207623
    coachmkt
    Participant
    I can successfully upload one short video.  But when I upload the next file, which is around 25MB (size would not matter in this incident), it stuck at 2.5% and after a while shows error message like this >> https://d.pr/i/3bFsTR I tried changing browser from Google Chrome to Firefox but the problem persists. Can you please duplicate the problem by loggin in as instructor (credential as above)?  This is development site, you can do anything.  Try adding a video into a unit within the only course of this instructor. Thank you for your support. Thanakorn  
    May 6, 2019 at 1:09 pm #207800
    Anshuman Sahu
    Keymaster
    Well I checked this up and it seems like something is blocking the upload ajax request to server : http://prntscr.com/nl2wbs Can you please check if there is any security settings or plugin enabled on your site . Please try to deactivate them . the request , its being redirected to some 404 page .    
    May 8, 2019 at 6:09 am #208131
    coachmkt
    Participant
    Hi, I could not find the cause of problem.  But looking at Inspect > Console, there is something about Cross-Origin Read Blocking (CORB), would this play role in the problem?
    > https://d.pr/i/XKIaZv
    Thanking you in advance for support.
    May 8, 2019 at 1:43 pm #208241
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
    May 11, 2019 at 8:57 am #208726
    coachmkt
    Participant
    This reply has been marked as private.
    May 13, 2019 at 2:40 pm #208920
    Anshuman Sahu
    Keymaster
    Could you please try deactivating all your third party plugins at once and check this issue again with instructor .
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