Text email – News

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  • #259538
    tuaptitud
    Spectator
    Hello, when I write a new news in a course I have two problems.
    1. The course students receive an email with the news, but the text includes characters that should not be seen, see image: https://prnt.sc/sgu97g

    2. The news cannot be seen from the "news" menu of the course where I wrote it: https://prnt.sc/sgubmq

    #259768
    Veronica
    Moderator
    hi, well for the new tab in course please try to follow this tip carefully: https://wplms.io/support/knowledge-base/adding-a-course-news-section/ i want to know that is it happening for news email only or with all the emails?
    #259991
    tuaptitud
    Spectator
    So far only in the news mails.
    #260361
    Veronica
    Moderator
    hi, sorry for the delay in response due to support holiday. Go to wp-admin->Plugins->Editor->Choose WLMS Customiser Plugin.
    Edit the wplms-customiser.php file, add this code and save. Refer to this Screenshot: https://prntscr.com/fe50km
    add_filter( 'bp_email_use_wp_mail', function() { return false; },99);
    #260682
    tuaptitud
    Spectator
    You added the code, but the error continues.
    #261046
    Veronica
    Moderator
    hi,

    you can send HTML by writing code in text section rather than visual section.

    Kindly go through the link below.

    Refer : http://prntscr.com/ibbugn

    please try to write the text in text section and then save.
    #264540
    tuaptitud
    Spectator
    Hi, well it didn't work either. Could you please help me? The error only occurs in the course news emails. Thank you
    #264541
    tuaptitud
    Spectator
    This reply has been marked as private.
    #264782
    Veronica
    Moderator
    hi, please once confirm the email template is same: Nuevas n  oticias del right! if yes then please check once i have made a change i hope it works. please let me know
    #264981
    tuaptitud
    Spectator
    Hi, Veronica   Excuse me. I did not understand you.
    #264984
    tuaptitud
    Spectator
    Ohhhh It worked perfect !!! Thanks Veroninca!
    #265345
    Veronica
    Moderator
    glad to know it is solved now closing this topic. #staysafe.
Viewing 12 posts - 1 through 12 (of 12 total)
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