the category does not show the total number

[RagabSalem]

I was modification of the category and after the amendment shows the number of cycles in each subcategory is correct, but in the basic category does not show the total number how to solve this problem

[RagabSalem]

This reply has been marked as private.

[Anshuman Sahu]

Well please make sure whenever you are selecting a sub category in a course you must also select its parent category in that course : http://prntscr.com/pq75y5

[RagabSalem]

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[Anshuman Sahu]

Yes it wont calculate the counts of its child category .This is actually a default wordpress behaviour and we cannot change it. Wordpress recommends if you are selecting a child category in a course or post then you have to select the parent category as well as I told in my previous reply . Only then the count will show correct .

[ffpaq]

The category and subcategory count doesn't help much...especially for end-users who will not come to see the above screenshot to know they have to also select a parent category. Is there a way to force the selection of a parent when a sub is selected? If we can't dynamically count to tally parents, then can we use a caret down to show it has subs and simply eliminate those without the count... This is very confusing and quite frustrating. Based on the number of topics on such a basic feature, something must be done here.

[Diana]

@ffpaq, As mentioned by @alex, it is a default wordpress feature and we cannot do anything in that. Apologies for this...

[ffpaq]

Yes, understandable, but your whole software extends WordPress  functionality-- How can you not extend the functionality of the taxonomy to show the correct count of courses in your module? It is such a basic need, that I am forced to rethink the use of the software ... what else will we uncover and can we not resolve by shifting the blame instead of trying to find a solution--

[Anshuman Sahu]

Well in such case. As this is very first time we have received such request please raise a feature request in feature request forums. https://wplms.io/support/forums/forum/general/feature-request/ If upvoted we will add it .

[RagabSalem]

Hi @alex thank you and please close this topic

[Diana]

@ragabsalem Thanks for confirming

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