Home › Forums › Legacy Support › Support queries › How-to & Troubleshooting › The "Mine" filter doesn't work on the WordPress backend
Tagged: course filter, mine filter, unit filter, wordpress backend
- This topic has 5 replies, 2 voices, and was last updated 5 years, 1 month ago by logan.
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February 21, 2019 at 1:25 pm #197831pablocanedoqParticipantHi, The tool to filter elements in the Wordpress backend is not working well at all. In the case of instructors with access to the backend, the "Mine" filter does not work either to filter courses or filter units. https://prnt.sc/mo5ksx https://prnt.sc/mo5mil In the case of Admis, you can filter your own units, but not your own courses. The more courses and instructors you have, the tool becomes extremely useful and necessary. Please, how can we fix this? Thank you.February 22, 2019 at 10:34 am #197966loganMember
Hello,
This could be a third party plugin.
- Please deactivate all installed 3rd party plugins.
- Delete browsers cache
- Re-save permalinks.
If it does not work only then share your wp-admin url and credentials in a private reply so that i can look into this matter.
February 22, 2019 at 12:22 pm #197986pablocanedoqParticipantThis reply has been marked as private.February 23, 2019 at 9:28 am #198092loganMemberHello,
That is little bit tedious because we are full of queries and it will take time to find out. but i can guide you with the steps and you can identify that wicked plugin by applying so.
I have checked on your website there is so many plugins installed. one of them is conflicting with our profile page.
Please goto plugin page and try to deactivate all 3rd party plugins. and check if it resolves the issue. then activate plugins 1 by 1 and check which plugin is causing this issue.
once you are done with identifying that wicked plugin. i suggest you to not activate that plugin.
please let me know your response.
good luck.
February 23, 2019 at 2:30 pm #198159pablocanedoqParticipantHello, I found the plugin that was causing the error, it is Co-Authors Plus. I understand that this plugin allows assigning more than one instructor to a course, but I'm not entirely sure. Please, could you tell me what is the utility of this plugin in WPLMS and how it could be fixed, if it's worth it? I await your comments. Thank you.February 25, 2019 at 10:49 am #198294loganMemberHello, Co-Authors Plus plugin is not controlled by us. it is a 3rd party plugin and we are just using its functionality. Co-Authors Plus plugin works for posts and pages so that more than one author could manage the pages/posts. we have extended this plugin by adding our codes in wplms co author and by doing so. now it will work for the lms courses. multiple instructor could instruct and mange the same course. so wplms is dependent on Co-Authors Plus. hope you understand what i mean. This is between wordpress and co-author plus plugin. but i have made the trello card and will look in the codes if we could fix this. Track here: https://trello.com/c/cnosDF7Q -
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