Theme issues

[georgekary]

Hello, I am trying to set up theme and plugins but I have encountered some issues. The issues we have are the following:

• Instructor Registration form not working
• Appearance > Customize > Save Settings result in error

  cid171079361d24cff317

• Elementor Templates not Working
• Site doesn't work on Safari browser
• The live chat doesn’t work, it doesn’t connect online users.I would also like your help in order to set-up everything properly and launch the site asap. Are you offering set-up services?

[georgekary]

The issues we have are the following: Instructor Registration form not working Appearance > Customize > Save Settings result in error Elementor Templates not Working Site doesn't work on Safari browser The live chat doesn’t work, it doesn’t connect online users.

[Veronica]

hi,

Welcome to the WPLMS support.

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Tip: For better support always share a screenshot:

Please provide the proper screenshot, use https://prnt.sc/ to upload and share the URL of the screenshot.

If you want to send us a video of the issue, use https://screencast-o-matic.com/ to upload and share the URL of the video.

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please share your site url and admin credentials, for sharing your admin credentials always send them as a private reply by using this:http://prntscr.com/qicf9i

for the registration form: https://wplms.io/support/knowledge-base/custom-registration-forms-in-wplms/ for the rest one we need you site url and admin credentials.

[georgekary]

This reply has been marked as private.

[georgekary]

I shared the details, let me know if you need anything else

[Diana]

This reply has been marked as private.

[georgekary]

Thanks Diana, I have another issue now. The eventOn calendar doesn't appear on course page, instead it is showing a shortcode. https://prnt.sc/ro47m0 Can you please check it, please?

[georgekary]

Hello, buddy drive is also not working properly.

1. In your tutorial when a file is created you have the option to set permission rules but I do not have that option. I can only set from the backend the default policy for new files(private or public).
2. The appearance of buddy drive on course and profile page is not matching the theme colours and I do not know from where I should change them. for example the background is white and the text and icons white too, only on hover I see other color, please check here https://prnt.sc/rocl3w and here https://prnt.sc/roco2v

[georgekary]

The dashboard appearance on profile page is also not matching the theme colours and I do not know where I should change them, too. Check here https://prnt.sc/rocppu. Thanks

[georgekary]

hi, I am trying to change the font family from customiser but the selection box is blank and broken. Check here https://prnt.sc/roek5s

[georgekary]

Hello, I have also the following issues:

1. We have 3 field groups for profile, base (for everyone), social profiles(for everyone), speciality (for instructors). Only the base fields appear on profile page and I can only see these fields with edit but even then after saving the fields are not showing on profile. How can we fix that?

2. The demo 17 that I am using has some design flows with some text and backgrounds colours, which I do not know from where I can change them. I am sharing screenshots of the different places where I noticed them.

https://prnt.sc/rp122s https://prnt.sc/rp12re https://prnt.sc/rp13j7 https://prnt.sc/rp13yk

[Diana]

@georgekary I request you to not post too frequently on your topic it will leads to last reponse time updation and will cause un-necessary delay 1. Events Shortcode Make sure both the plugins eventon and wplms eventon should be activated on your site

• Buddydrive is Not Working

Can you please elaborate here on which step you are facing the issue Background Color Issue on BuddyDrive Page Add this custom CSS in wp-admin > Appearance > Customize > Custom CSS .single-course nav.buddydrive-toolbar { background: #143051 !important; } .single-course span.buddydrive-name > a { color:#143051 !important; } In your tutorial when a file is created you have the option to set permission rules but I do not have that option. I can only set from the backend the default policy for new files(private or public) ---> I didn't get this point of yours can you please share a screenshot or something to explain? The dashboard Appearance Color: https://prnt.sc/rocppu You have to select the components to show in those widgets and then it will show properly Font From Customizer: https://prnt.sc/roek5s check this tutorial: https://www.youtube.com/watch?v=HWWLTWMVprg Only base Profile Fields are showing Yes, in the edit section only those fields will be visible which are actually in the base field. This is actually added by BuddyPress Demo 17 Styling Issues the custom css shared below should be added in wp-admin > appearance > customize > custom css https://prnt.sc/rp122s  #vibe_bp_login ul+ul li a, #vibe_bp_login ul+ul li a{color:#000000 !important;} https://prnt.sc/rp13yk .tour .popover-content { background:#002651 !important; } https://prnt.sc/rp13j7 https://prnt.sc/rp12re .message{background-color: #002651 !important;}

[georgekary]

hello,

1. regarding eventon and WPLMS eventon: they are both installed and active. can you please check why this is happening? you have the credentials.
2. regarding tours: the css worked for most of the tours except the first pop up the appears. this is the screenshot https://prnt.sc/rqeqji and also in the tours tab on hover everything becomes white and you can not see anything, check here https://prnt.sc/rqes2g.
3. The course quiz is not working and it keeps the page constantly loading, check here https://prnt.sc/rqetnv and here https://prnt.sc/rqeudp.

4. on meetings tab on hover everything becomes white, check here https://prnt.sc/rqevh9

5. on drive tab there is also part of white background on the widget when you edit a file, check here https://prnt.sc/rqewy1

6. on course page when you scroll down there is a menu that follows you, how to I disable that? https://prnt.sc/rqey5f

7. I would like to restrict access to admin backend of Wordpress for instructors but even if I checked the setting that does that, the instructor can still access admin from edit course page on 2 touch points, first at the left menu sidebar https://prnt.sc/rqf271, second when you select to create or edit an event https://prnt.sc/rqf2yx. How can we disable that access?

8. last I would like to change the secondary color of the theme that is on buttons etc. check here https://prnt.sc/rqf5gt, I found it on customiser > body  and change it but it didn't change on site, I also found it on WPLMS settings  > customiser and try to change it from there but it didn't change.

Thank you in advance for your help

[georgekary]

Sorry but I have 2 more issues, -I am trying to add h5p content from front end course creation but when I click on it I see a pop up that tries to load but doesn't and stays white, check here https://prnt.sc/rqg3km and here https://prnt.sc/rqg3vs. -The unread messages at the inbox tab on user profile look like this and I don't know where I should change it, https://prnt.sc/rqgt7h Thanks

[Veronica]

hi, 1

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you can use this tip that i found:https://www.myeventon.com/news/fix-eventon-addon-activated-effective/ 2

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2.1-- .mfp-container.mfp-s-ready.mfp-inline-holder .mfp-content .white-popup h3.heading span { color:black; } refer:https://prnt.sc/rqqzbh you have implemented this codes that's the reason it's showing white. 2.2 AND point 4--use this custom css table#user-tours tbody tr:hover { background-color:#7697 !important; }

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3

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if you are using react quizzes then please follow this tip:https://wplms.io/support/knowledge-base/quizzes-on-react/ and make sure: https://prnt.sc/rqr0yp

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5 -- div#buddydrive-main section.buddydrive-item article#buddydrive-item-content { background:none !important; }

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6

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by using this you can disable this: .course-template-default .course_header5_sideblock {transform: none !important;}

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8

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you will find it here: https://prnt.sc/rqrka8

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9

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use this css for edit-course>>h5p div#TB_window  { color:#587 !important; }

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