This Course Cannot be Taken. Contact Administrator.

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Viewing 12 posts - 1 through 12 (of 12 total)
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  • #273172
    iliasoftware
    Spectator
    I have exactly the same problem as here https://wplms.io/support/forums/topic/this-course-cannot-be-taken-contact-administrator-2/ The course can be accessed directly from course page, however if you go to dashboard-> courses and click continue it will show: This Course Cannot be Taken. Contact Administrator.
    #273173
    iliasoftware
    Spectator
    Please note : THE site is set to https: WordPress general setting also has https settings already! The user has access to the course and is NOT EXPIRED!
    #273175
    iliasoftware
    Spectator
    This reply has been marked as private.
    #273176
    iliasoftware
    Spectator
    This reply has been marked as private.
    #273178
    iliasoftware
    Spectator
    This reply has been marked as private.
    #273344
    Veronica
    Moderator
    hi,

    Try to open the course page first and then click on the course button to go to course status page.

    please share course url to check this out and also a video/steps to replicate the same on your site If your website is at https, then please make sure you have set the https in the wp-admin->settings->general->site address and wordpress address. and one more thing make sure that every thing should be updated to the latest version on your site
    #273377
    iliasoftware
    Spectator
    This reply has been marked as private.
    #273455
    Jackson
    Blocked
    Hello, Please check now everything working fine on your website: https://www.screencast.com/t/NxowWbWx Thanks,
    #273667
    iliasoftware
    Spectator
    Hi, working. Can you tell me what was changed/ and were?
    #273915
    Veronica
    Moderator
    the course was expired he just extended the time and it's done
    #273957
    iliasoftware
    Spectator
    thats not possible the user couldn't access all courses via dashboard(if it was expired he would not be able to view course directly, and the user could access courses normally from the course page), and the courses were checked and none of them were expired
    #274065
    Jackson
    Blocked
    Hello, It is possible that the user is enrolled still he cannot access the course status page that means the course is expired for that user, So i was extend the course for particular user from here and it,s working fine, Refer: https://prnt.sc/tfqnez
Viewing 12 posts - 1 through 12 (of 12 total)
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