Dear Support,
Some students 's Time Spent is giving incorrect information.
Please check and fix it.
Regards
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hi,
yes right only for the one user in the course:
https://prnt.sc/t9kb46
need to consult with the senior.
we will revert you asap.
hello, this is still not working
Okay, Please ping me tomorrow so I can check the code once
hi,
i need you cpanel details to check the database please provide them it will be fixed
and also provide the exact path of the folder.
Please advise a time to remote in using anydesk.
hi,
no dear we can't it will be great if you provide the cpanel details we will fix it.
This is unacceptable to ask for username and password to access the whole cPanel. Who know what you guys will be up to?
Please fix the issue.
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What does set the unit duration as the time spent by the user on that unit got to do with this issue!
We need the actual time spent for each students on the course. Why some are working, and some are not?
you are still not fixing the issue.
Ok we spent nearly two hours on debugging this and find where it could be wrong , few things found in code regarding the upper limit byte of integer .
Fix is pushed to your site already , but now left the issue with the users who have thier time spent distorted due to this .
We can reset their time in the units in which this got distorted if you give us go ahead ?
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Thank you for debugging it. We did not change anything in the code. I hope this fixed is permanent on future updates of this plugin.
Don't need to reset their time. Will monitor and see the rest.
Ok even though we have tested the use case . Please share with us if any new user has this issue .
We are releasing update for unit_timings with this fix .