Unable to create a new user

Home Forums Legacy Support Support queries How-to & Troubleshooting Unable to create a new user

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  • #232810
    smbgoncalvess
    Participant
    Hi I am unable to create a new user mannualy. It not have any error message. I click in "create new user" button and nothing happens. New user is not created. How to fix this? Thank you.
    #232869
    logan
    Member

    Hello,

    i would suggest you to follow the following and check if it works??

    1. Please deactivate all installed 3rd party plugins.
    2. Delete browsers cache especially cache plugin.
    3. if any extra codes added by you then remove it.
    4. Re-save permalinks.

    deactivate everything other than wplms defaults then check if it works.

    if it does not work then share the admin url and credentials in a private reply. i will check the issue.

Viewing 2 posts - 1 through 2 (of 2 total)
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