Home › Forums › Legacy Support › Support queries › How-to & Troubleshooting › Unable to create a new user This topic has 1 reply, 2 voices, and was last updated 4 years, 5 months ago by logan. Viewing 2 posts - 1 through 2 (of 2 total) Author Posts November 8, 2019 at 4:47 pm #232810 smbgoncalvessParticipant Hi I am unable to create a new user mannualy. It not have any error message. I click in "create new user" button and nothing happens. New user is not created. How to fix this? Thank you. November 9, 2019 at 9:55 am #232869 loganMember Hello, i would suggest you to follow the following and check if it works?? Please deactivate all installed 3rd party plugins. Delete browsers cache especially cache plugin. if any extra codes added by you then remove it. Re-save permalinks. deactivate everything other than wplms defaults then check if it works. if it does not work then share the admin url and credentials in a private reply. i will check the issue. Author Posts Viewing 2 posts - 1 through 2 (of 2 total) The topic ‘Unable to create a new user’ is closed to new replies.