2 weeks ago matomateParticipant
For several days it has been impossible for me to save the configuratuions that I carry out in the Vibebp Setting page (wpadmin>>VibeBP>>Settings), when I try to click on the “Save Settings” button the page takes a long time and does not save any setting.
I have already tried to deactivate all the plugins one by one, even so far nothing is saved
All my plugins are being added at the time of writing.
How to fix this issue?
2 weeks ago matomateParticipantThis reply has been marked as private.1 week, 6 days ago VeronicaModerator
- This topic was modified 2 weeks ago by matomate.
checking on your site1 week, 6 days ago VeronicaModeratorThis reply has been marked as private.1 week, 6 days ago matomateParticipantThis reply has been marked as private.1 week, 5 days ago AlexKeymaster
Third party plugin means which we do not own like Wpml , Elementor Pro,Monetbil – Mobile Money Gateway for WooCommerce
something there on that page which is runnig in loops crashing the database and hence not saving the settings .
I suspect its the Wpml plugin .
There is some php error appearing .
Please share your valid ftp or cpanel credentials to debug this .1 week, 5 days ago matomateParticipantThis reply has been marked as private.1 week, 4 days ago AlexKeymaster
Ok found the issue its the php memory limit .Ram of your server keeps on exhasuting . IS it a shared hosting ?
You cannot run wpml on a shared hosting server . Wpmml just eats up so much of resources .
try increasing the php memory limit to 512 MB .http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
ok thank you for finding the cause of this blockage. I use shared hosting. I will contact my web host
After deleting ElementorPro, Monetbil, Mycred, WPML the problem of saving the VibeBP settings page continues and now it does not save.
The issue of saving the VibeBP settings page did not come from WPML, despite its absence the saving of the Vibebp Settings page is still not possible.
Can you take a look to help me find out what exactly is causing this issue? I’m stuck please.
thank you in advance1 week, 3 days ago matomateParticipantThis reply has been marked as private.1 week, 3 days ago AlexKeymaster
I have already debugged the issue .
Either the server is crashing or the mysql database is crashing while saving those options .
You need a VPS or wp engine ,basically a better hosting provider .
We do not recommend using shared hosting for our product .1 week ago matomateParticipant
It is OK now, I switched to a VPS
Thanks6 days, 18 hours ago VeronicaModerator
thanks for your confirmation
closing this one
The topic ‘Unable to save Vibebp setting page’ is closed to new replies.