URGENT-Site is crashing because of new addons

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Home › Forums › Legacy Support › Support queries › How-to & Troubleshooting › URGENT-Site is crashing because of new addons

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • July 1, 2021 at 2:55 pm #363568
    nofikarin
    Spectator
    I have installed two addons i.e Batch class and Phone Auth and my site is crashing every time, im restoring back by Safemode mode also not able to add zoom intergration plugin also because same issue, refer below screenshots. Please help urgently, https://prnt.sc/17uypfo https://prnt.sc/17uyv5q https://prnt.sc/17uyzm4
    July 1, 2021 at 3:08 pm #363569
    nofikarin
    Spectator
    see other error also because of addons only https://prnt.sc/17v1ow3
    July 2, 2021 at 7:31 am #363619
    Scott Lang
    Moderator
    Please share the admin login URL and admin credential and FTP in a private reply. Make sure you have updated the vibebp and wplms_plugin Currently, we are not getting any errors on your site. Does the issue arrive when you activate some plugin like wplms-batches and vibe-calendar??
    July 2, 2021 at 9:02 am #363632
    b7lanca
    Spectator
    vibe please, help me also, you are not replying to me, what i my mistake??????
    July 2, 2021 at 10:29 am #363645
    Anshuman Sahu
    Keymaster
    HI @b7lanca, can you please create your own topic and share your ftp creds for your http://shxxxxxxllah.cherxxxxasses.com/ site in order to check and debug the issue with new update .
    July 2, 2021 at 3:24 pm #363732
    nofikarin
    Spectator
    I have attached screenshot, showing plugin errors and its because of addon-plugins only. earlier site was working fine.
    July 3, 2021 at 5:28 am #363767
    nofikarin
    Spectator
    This reply has been marked as private.
    July 3, 2021 at 8:16 am #363784
    nofikarin
    Spectator
    This reply has been marked as private.
    July 3, 2021 at 8:17 am #363785
    nofikarin
    Spectator
    This reply has been marked as private.
    July 3, 2021 at 10:31 am #363792
    MrVibe
    Keymaster
    Please share your PHP version.
    July 3, 2021 at 10:33 am #363793
    MrVibe
    Keymaster
    Also share how to login to your site using admin credentials. it seems you have hidden the WP-admin link.
    July 3, 2021 at 10:40 am #363795
    nofikarin
    Spectator
    This reply has been marked as private.
    July 3, 2021 at 11:00 am #363799
    MrVibe
    Keymaster
    Yes, this is the issue. The theme is tested with version PHP version 8.0.0 or 7.4.2 and not with 8.0.7 , if possible can you please downgrade the PHP verison in your site, ask your web host to downgrade it.
    July 3, 2021 at 2:16 pm #363849
    nofikarin
    Spectator
    I done everything fresh including database, but still getting errors for the Paid membership Pro, myCred and MyCred Addon other plugins which was troubling is now installed successfully but three plugin still giving trouble to install i have downgraded PHP also. if Paid Membership PRO is not working then can i use Woocommerce Subscription plugin and is compatible with this theme or any other compatible plugin for membership, pls suggest. pls help
    July 6, 2021 at 5:39 am #364063
    MrVibe
    Keymaster
    please confirm if the PHP version is downgraded to 8.0.0. or 7.4.2 also the site can not be logged in.
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