Users cannot login

Home Forums Legacy Support Support queries How-to & Troubleshooting Users cannot login

Viewing 15 posts - 1 through 15 (of 16 total)
  • Author
    Posts
  • #243128
    MiguelMartinL
    Spectator
    Hi, I have a big issue because our students cannot acces to web after login. (See the screenshot) When They introduce their user and password and click in LOGIN (ENTRAR IN SPANISH), the web doesn´t charge. http://prnt.sc/r4i43e The same issue is ocurring with some admin users, that the have to access with de adress web/wp-admin You can watch this video https://drive.google.com/open?id=12VSUfuR3JGCSOyBEJRhvBeBZvvthz0Cb This issue appears after updating the last Vibe Course Module Plugin and Vibe Custom Types module. In LMS I always have selected enable only one session per users (except Admin) How can I solve? It´s urgent please.
    #243252
    logan
    Member
    Hello, it's surely happening with some 3rd party plugin. we do not have this permalink structure. if something is added in permalinks extra that means it is coming from somewhere else. try to deactivate all third-party plugin including cache if using then check it should work.
    #244151
    MiguelMartinL
    Spectator
    This reply has been marked as private.
    #244325
    Diana
    Participant
    This reply has been marked as private.
    #244576
    MiguelMartinL
    Spectator
    This reply has been marked as private.
    #244677
    Diana
    Participant
    This reply has been marked as private.
    #248734
    MiguelMartinL
    Spectator
    This reply has been marked as private.
    #248913
    Diana
    Participant
    This reply has been marked as private.
    #248949
    MiguelMartinL
    Spectator
    This reply has been marked as private.
    #249428
    Diana
    Participant
    This reply has been marked as private.
    #249558
    MiguelMartinL
    Spectator
    This reply has been marked as private.
    #249823
    Diana
    Participant
    This reply has been marked as private.
    #250476
    MiguelMartinL
    Spectator
    This reply has been marked as private.
    #250703
    Diana
    Participant
    This reply has been marked as private.
    #269327
    fandint
    Participant
    I have same problem with this one, can you help me?
Viewing 15 posts - 1 through 15 (of 16 total)
  • The topic ‘Users cannot login’ is closed to new replies.