VibeBP Password Reset & Cache Conflict

Home Forums Legacy Support Support queries How-to & Troubleshooting VibeBP Password Reset & Cache Conflict

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Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #380380
    SPP100
    Participant
    Have WPLMS installed and have a problem with PW reset. When selecting PW reset as a Student, link is sent via E-mail and link works OK. However, when entering PW it notes 'Invalid Key Match'. The only way to clear this is to to clear the WP cache using the WP Admin panel - clearly this is not an option for students. I have spoken to the Hosting company EasyWP and they cannot remove or limit the cache as ultimately their Global settings will override this. Any workaround? https://paste.pics/683d11124cfa45078d6021d9f6b9ad39 https://paste.pics/e30e6671e3df72896e810eb6f22c38e2 https://paste.pics/ab08db713c09f25481253b222117d6f8
    #380381
    SPP100
    Participant
    Screenshots on links above
    #380416
    Anshuman Sahu
    Keymaster
    Well there is a key and action parameter in the url to match the user for which the password is being reset . We have to check this at your end ,please share your site url and admin creds in private reply .
    #380587
    SPP100
    Participant
    This reply has been marked as private.
    #380631
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
    #380657
    SPP100
    Participant
    This reply has been marked as private.
    #380673
    SPP100
    Participant
    https://paste.pics/G5SVD
    #380726
    Anshuman Sahu
    Keymaster
    did you check my screensht : https://screencast-o-matic.com/i/c3nZouVbkfE Please just simply disable your all third party plugins at once and you will see it working specially the security or captcha related plugins . You can check by disabling them all at once and then enable one by one and check which one is culprit
    #380737
    SPP100
    Participant
    This reply has been marked as private.
    #380746
    SPP100
    Participant
    This reply has been marked as private.
    #380810
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
    #382130
    SPP100
    Participant
    Hi, I migrated to Namecheaps Shared Hosting Service and this has solved the problem with the caching on the PW reset. I was using Namecheap's Easy Wordpress Managed Hosting and the server was set to cache Globally which they could not remove or limit as an exception. Thought I'd let you know incase other future users experience the same issues. Regards.
    #382181
    Anshuman Sahu
    Keymaster
    Hi thanks for sharing this , would help much for other users and us as well.
Viewing 13 posts - 1 through 13 (of 13 total)
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