Video iframe problem after update

Home Forums Legacy Support Support queries How-to & Troubleshooting Video iframe problem after update

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #214712
    dianaw84
    Spectator
    Hi, after updated to 3.9.3.3 I noticed video iframes are cut. I've not add any css roles that could have caused it. Before the update, videos looks ok. https://prnt.sc/o3y0aw Anyone else have the same problem? Thank you
    #214836
    logan
    Member
    Please share course url link only then i can check this issue. i tried hard but could not find it.
    #214868
    dianaw84
    Spectator
    This reply has been marked as private.
    #214890
    logan
    Member
    i have your credentials. i wanted to know the course url or course name so that i can test in that course.
    #215076
    dianaw84
    Spectator
    I noticed this issue on all the courses, you can open any course.
    #215152
    logan
    Member
    hello, i have checked that you are using width of iframe 1170px. thats the issue. you need to use something like this:
    1. http://prntscr.com/o5agci
    2. http://prntscr.com/o5afn6
    try setting width 640. issue will be resolved.
    #215310
    dianaw84
    Spectator
    Ok, the problem is I haven't the possibility to access to Vimeo iframe code (I haven't access to this Vimeo account), before this issue it was fine, it appeared in a smaller but full frame. And from css is not possible to add this roles?
    #215376
    logan
    Member
    This reply has been marked as private.
    #215444
    dianaw84
    Spectator
    Thank you very very much Logan, now it's perfect!!!
    #215573
    logan
    Member
    Enjoy the rest of your day and feel free to reach out if you need anything else. We are here 24x7 :)
Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘Video iframe problem after update’ is closed to new replies.