Video loads and then dissapears in unit

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • #324102
    Chala88
    Spectator
    Hello vibethemes team, In unit links the video first load and after 1/2 seconds then dissapears. Example: https://planetacg.com/unidad/1-2-instalacion/?id=6518
    #324382
    Veronica
    Moderator
    may i know the versions of the theme and plugins(vibebp and wplms)
    #324384
    Chala88
    Spectator
    Theme: 4.095.1 Vibe BP: 1.4.7.1 WPLMS plugin: 1.4.7
    #324510
    Veronica
    Moderator
    hi just tried to check your site but there are many courses and units so please can you provide the exact course/unit URL to replicate it or give me permission to create a new one to check the same
    #324548
    Chala88
    Spectator
    Hello, Every Unit with vimeo video has the issue. Example: https://planetacg.com/unidad/1-2-instalacion/?id=6518
    #324869
    Veronica
    Moderator
    hi the delay in response due to support holiday please deactivate the third party plugin one by one and then check the same it's a third party conflict please check and confirm
    #324913
    Chala88
    Spectator
    OK, conflict with plugin: ARVE Advanced Responsive Video Embedder Thank you!
    #325052
    Veronica
    Moderator
    thanks for confirmation as it is resolved now closing this one
Viewing 8 posts - 1 through 8 (of 8 total)
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