Home › Forums › Legacy Support › Support queries › Styling issues › video not inserts into the lesson
- This topic has 29 replies, 3 voices, and was last updated 3 years, 9 months ago by Diana.
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June 4, 2020 at 12:47 pm #265794RagabSalemSpectatorThis reply has been marked as private.June 5, 2020 at 12:15 pm #266085DianaParticipantThis reply has been marked as private.June 6, 2020 at 2:30 am #266202RagabSalemSpectatorYou are causing me a lot of problems on the site. I am receiving this error because of you This is the second time I intervened on the server and this error occurs? I do not work on the site I am losing a lot of work because of you and I have to return the weekly backup to run the site again Much lost today from work during the past week because the backup version since the previous daysJune 6, 2020 at 11:50 am #266320DianaParticipant@ragabsalem, I am sorry if you are feeling like this way. But I have no idea when because of me you lost your work because I tried to add the code in wplms customizer plugin and only increased the priority of the function to execute but it leads to 500 error Usually, because of this the error 500 can not occur on the site. IF you feel like this way then i can only say this the code should work and if it is not working then do you have any staging site on which I can test?(Multisite) Because on normal sites you will not face such problemsJune 6, 2020 at 1:21 pm #266361RagabSalemSpectatorUnfortunately I have no other site But we ask you before the experience in the event of a possible occurrence like that to know the cause of the problem and you leave a clear message of what I am solving by, for example, removing it a specific code has been added so as not to lose my job again Or send a message intentionally a backup copy for the same day Or send the code to add it This is a big problem for you and no teacher can add a video and it causes a lot of problems for me Please solve the problemJune 17, 2020 at 5:46 pm #268939RagabSalemSpectatorMr.@Vibe Unfortunately, the worst technical support service is from Diana, unfortunately please help meJune 18, 2020 at 10:30 am #269103DianaParticipant@RagabSalem, Thank you dear user for saying these words for me. Even my continuous support and assistance is totally neglected here. Nevermind, So what should I do. I shared the code but it is not working, I asked for any demo site where I can test and debug the issue but you have no staging site. I can't debug on your main site because you lose your work if anything happens. And I don't want you to go through each and every step again What Should I do now? That same code that I shared initially needs to be checked that what values it is showing in result only then I can fix the issue. I have no option left hereJune 21, 2020 at 7:48 pm #269692RagabSalemSpectatorThis reply has been marked as private.June 22, 2020 at 12:53 pm #269844DianaParticipantThis reply has been marked as private.June 22, 2020 at 10:31 pm #269912RagabSalemSpectatorThank you while I'm waiting. I hope it will be only two daysJune 26, 2020 at 7:47 am #270804DianaParticipant@RagabSalem, Checking your site...June 26, 2020 at 8:08 am #270807DianaParticipantThis reply has been marked as private.June 26, 2020 at 8:22 am #270816DianaParticipant
The issue is here that in Multisite, instructors not able to embed video links, embed images.
This is because in multisite we are adding capabilities for instructors, so for embedding purpose, we have to assign these capabilities for this user role.
Check this knowledgebase topic: https://wplms.io/support/knowledge-base/instructors-not-able-to-embed-unfiltered-html-in-multisite/June 27, 2020 at 10:01 pm #271274RagabSalemSpectatorThanks a lot, Diana You must change from the bad idea that them got because of the technical support Many complain of poor support. Please do more than that, all additions have strong problems and gaps that have no solutions In the end, I am happy to be with you, but we have great hope for the latest updateJune 29, 2020 at 3:47 am #271375DianaParticipantThis reply has been marked as private. -
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