Waiting for Approval to Start course

Home Forums Legacy Support Support queries Setup issues Waiting for Approval to Start course

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #156674
    fauna222
    Participant
    Hello, When a user pays for a course it says Waiting for Approval to start the course. The transaction shows that it is complete but I don't know where I would go to approve the course and give access to the user. Also, even though it shows that the user did pay for the course there is no course in their profile. http://f7l.670.myftpupload.com/ This is a temp domain but take a look if you need too.
    #156734
    Diana
    Participant
    @Fauna222, To complete the orders of the users, go to wp-admin > Woocommerce > Orders > Mark it as complete Refer: http://prntscr.com/ji2mli The courses will be visible in their profile when they start the course
    #156835
    fauna222
    Participant
    I've tried what you suggested. I think I did mention that the transactions were marked as complete. The course still doesn't show up in the user profile and there is no way to access it as a student after purchase.
    #156939
    Mark Morgan
    Spectator
    Please share your admin credentials with us to replicate this issue on your site. PS: mark the reply as private while sharing the credentials.
    #157468
    fauna222
    Participant
    This reply has been marked as private.
    #157511
    fauna222
    Participant
    This reply has been marked as private.
    #157515
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
Viewing 7 posts - 1 through 7 (of 7 total)
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