We have 3 important problem

Home Forums Legacy Support Support queries Setup issues We have 3 important problem

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #272104
    muzikademi
    Participant
    My first and important problem if i use demo 7 my site can be broken. (sorry for my english) I talked with my hosting company they told me because of your plug ins.   I didn't discover yet becasue i am tired and nervous 10 days ago i bought everything but i can't start exacly.   Secondly  some plug ins need activation keys. But i read in other comment Alex (Keymaster) said :   Hi, First of all there is no need of any licence for these plugins because we have extended licence of these plugins. These premium plugins needs no licence with wplms and update of these plugins is comes with theme update. So you can update these plugins with theme update. Also you can use revolution slider in place of layer slider."   My third problem The starting page doesn't load and remains as in the attached screenshot. Also, we can't setup the menus in the admin panel and get rid of the highlighted message on the screenshot. I sended same post from my other title.
    #272106
    muzikademi
    Participant
    This reply has been marked as private.
    #272248
    muzikademi
    Participant
    Firstly i am sorry for my english. Actually i scared to use WP and i needed to ask everything. But last night i tried everything, i watched your videos. Yes WP is easy and i can solve my some problems. I don't care demo 7 now because i started to make my own design with your themes. But still two blue balls turn and The starting page doesn't load and remains as in the attached screenshot . Menu problems are ok. I think there are no problem about licences . But i can't update Layer Slide. Page Builder Manager has a problem i couldn't Import Code Please can you solve load problem and can you say something about my private message (if you understand me because i read again there are a lot of problem in my english) Regards,    
    #272258
    Jackson
    Blocked
    Hello, Okay i have understand your problems, 1- If you have any issue in theme like image missing , page missing, course missing then please go to appearance>>setup wizard and run again, 2- For plugin licence key there is no need, 3- For menu setup goto admin>>appearance>>menu and set menu according to you:https://prnt.sc/ta7c87 And your admin credentials not working: https://www.screencast.com/t/uzGDS3BrBhZ Thanks,
    #272379
    muzikademi
    Participant
    Yes we can't enter because of plug in i am going to solve.
    #272407
    muzikademi
    Participant
    This reply has been marked as private.
    #272417
    Jackson
    Blocked
    Hello, There is no two blue dots when i browse your website, We do provide free installation service. But for that purpose please ask your webhost for these changes: PHP version : 7.1+(because we have some conflicts in version 7.1) PHP Max Upload Limit: 128mb or more PHP Memory Limit: 128mb or more PHP Max Execution Time: 200s After that share your cpanel, admin credentials, site URL and also which demo you want to install on your site. We will do it for you Also share c-panel details in private reply, As i see your setup is fully disturbed, and tell me which demo you want to installed, Thanks,
    #272422
    muzikademi
    Participant
    There is no two blue dots when i browse your website,
    Yes you can't see because i deactivated all plug ins.  So i told you firstly you have to activate all plug ins. Why you don't read comments in full concentration? This is your job. i wrote 3 problems and 2 questions please read my comment again. i specified everything. Can you check.
    #272445
    Jackson
    Blocked
    Hello, Issue one has been resolved: https://prnt.sc/tah14s 2-welcome to wplms and thanks for your kind words. the sample data is same for all demos. by using demo switcher you could only import front page but rest of the data already imported while you were installing the wplms theme. Follow this tip: https://wplms.io/support/knowledge-base/page-builder-export-codes/ https://wplms.io/support/knowledge-base/importing-pages-from-the-demo/embed/ 3- there is no need to update layer slider this time Thanks,
    #272459
    muzikademi
    Participant
    This reply has been marked as private.
    #272506
    muzikademi
    Participant
    Thank you for everything. My hosting used compressor for javascript. So my  plug ins crushed with this compressor .
    #272668
    Jackson
    Blocked
    Hello, I had a chat with our support staff who worked with you on facebook chat. On fb you asked to install demo 8 please confirm if you want demo 8 or I should go ahead and setup demo7 Thanks,
    #272692
    muzikademi
    Participant
    Jacson Theme 8 is ok but i need solve my megamenu problem. I wrote on facebook and you saw my messages and never answer me  
    #272826
    Jackson
    Blocked
    Hello, Okay i have created mega menu for you: https://prnt.sc/tblqs2 Check and let me know if any issue, Thanks,
Viewing 14 posts - 1 through 14 (of 14 total)
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