Welcome email is never sent

Home Forums Legacy Support Support queries Setup issues Welcome email is never sent

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • #375518
    daniger
    Spectator
    Activating the option “skip email verification” works, but the welcome email is never sent. https://prnt.sc/213xq5o https://prnt.sc/213xz26
    #375519
    daniger
    Spectator
    This reply has been marked as private.
    #375588
    Veronica
    Moderator
    hi as I have checked on your site welcome email is present and also emails are added so, please confirm if other emails are working on your site or not
    #375603
    daniger
    Spectator
    Yes, other emails are working well, for example contact forms or purchases with woocommerce.
    #375646
    Veronica
    Moderator
    hi confirm if the forget password is working or not!
    #375668
    daniger
    Spectator
    Email to reset password works correctly
    #375688
    Veronica
    Moderator
    hi I have just checked on local and it is working http://somup.com/crleiH0xMX I would like to request you that try to disable the setting “skip email verification” and then for the welcome email
    #375730
    daniger
    Spectator
    Hi, thanks for your reply If I disable the setting "skip email verification", the welcome email arrives successfully. But I need the "skip email verification" setting activated and the welcome email working.
    #375743
    Veronica
    Moderator
    this can be the issue we need to check this on local first only then we can confirm to you
    #375821
    daniger
    Spectator
    Hi, any update?
    #375837
    Veronica
    Moderator
    This reply has been marked as private.
    #375923
    daniger
    Spectator
    I can't see the screenshots, the file is broken
    #375951
    Veronica
    Moderator
    This reply has been marked as private.
    #375976
    daniger
    Spectator
    This reply has been marked as private.
    #376007
    Veronica
    Moderator
    hi this one, please its Post SMTP http://prntscr.com/22k6qkj
Viewing 15 posts - 1 through 15 (of 15 total)
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