when a user click to take the course, cannot see the detail of the course anymor

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  • #309962
    Nicoproject
    Spectator
    Hi, I have set up the Direct Checkout as Skip product & Cart Page in WPLMS -> Miscellaneous. When a user click in the take course and the course is added to the cart, if the user comes back to the list of courses and wants to see the course description again, because of the course it is in the cart, it goes directly to the checkout page. There is no way of getting the course description again, unless you go to /cart and delete the course. Because there is no cart icon, it is impossible for the user to guess that, is there any way of avoiding this problem? I guess it happens to more people. Thanks
    #310307
    Veronica
    Moderator
    hi, can you please share the video of the issue? it will be great if you can as I have checked the same on the local setup and according to your provided steps it is working for me http://somup.com/cYQ26LXzIP let me know if I have misunderstood anything thanks
    #312520
    Nicoproject
    Spectator
    The config is (I think you don't have it that way) https://prnt.sc/ukkvlw And this is what happens, I would expect to go to the details of the course instead of the checkout directly if you have the course in the cart, even more when there is no cart https://drive.google.com/file/d/18LmMYjb8Kw5lK9j50hHZSgVH3ardL3_-/view?usp=sharing
    #312651
    Veronica
    Moderator
    hi, yes this will be happen trying to explain to you in detail when a user buy the course first it will add in the cart as you have skipped the cart page user is unable to check it's cart so its directly redirect to the check out page and when you again click on the same course it is already added in the cart which is now skipped and shows the check out page it is the default functionality if you don't skip the cart page then it will show the cart there it's a normal process
    #313754
    Nicoproject
    Spectator
    if it is the default functionality, it is really confusing, basically all the people working on the project got confused and reported a problem
    #313859
    Veronica
    Moderator
    yes this is the default functioning of the woo-commerce as I have explained above if you don’t skip the cart page then it will show the cart there
Viewing 6 posts - 1 through 6 (of 6 total)
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