white screen after clicking on "Take a course " on course page

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Home › Forums › Legacy Support › Support queries › Setup issues › white screen after clicking on "Take a course " on course page

Viewing 15 posts - 1 through 15 (of 26 total)
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  • Author
    Posts
  • July 9, 2019 at 6:45 pm #217640
    tanviha
    Participant
    I am redirected to blank page when i click on take the course button on the course page.i have done all the required setting on course manager page. plz refer to following url to recreate the issue. https://trajectoryelearning.com/course/mechanics-for-iitjam/ the site url is https://trajectoryelearning.com  
    July 10, 2019 at 6:32 am #217720
    maximus
    Member
    @tanviha Please check that in wp-admin->Settings->BuddyPress->Pages->Course : http://prntscr.com/ocy327 , All course is set in course directory or not. If not, please set all course in course directory. Else, please share your admin credentials in a private reply.
    July 10, 2019 at 6:40 am #217726
    Anshuman Sahu
    Keymaster
    Also try to resave the permalinks and check if theme and all the plugins are updated to latest version 3.9.4
    July 10, 2019 at 6:41 am #217728
    tanviha
    Participant
    This reply has been marked as private.
    July 10, 2019 at 6:43 am #217731
    tanviha
    Participant
    i have updated all the plugins also. The permalink hasbeen also saved
    July 10, 2019 at 8:46 am #217748
    maximus
    Member
    This reply has been marked as private.
    July 10, 2019 at 5:12 pm #217830
    tanviha
    Participant
    This reply has been marked as private.
    July 10, 2019 at 5:54 pm #217833
    tanviha
    Participant
    dear maximus i think there is some problem with wplms appointment plugin because when i deactivate this plugin, the issue gets resolved. But i need this plugin also. Plz check at your end and do needful
    July 11, 2019 at 7:10 am #217896
    maximus
    Member
    This reply has been marked as private.
    July 11, 2019 at 9:48 am #217917
    tanviha
    Participant
    This reply has been marked as private.
    July 11, 2019 at 1:10 pm #217967
    Diana
    Participant
    This reply has been marked as private.
    July 11, 2019 at 3:45 pm #218004
    tanviha
    Participant
    hi diana i have check. The problem persists. i have cleared browser cache also.I also tried it in different browser as well. i have made recording clip also for your reference https://drive.google.com/open?id=1EC38nLL-rfzLJBZm2iozTO8ViOaQ3DXD
    July 12, 2019 at 5:53 am #218054
    tanviha
    Participant
    hi plz check once again. Its not working.
    July 12, 2019 at 11:48 am #218140
    Diana
    Participant
    This reply has been marked as private.
    July 12, 2019 at 1:42 pm #218160
    tanviha
    Participant
    No issue, You take your time but at least keep me updated. you guys are really doing wonderful work . Thanks to your whole team
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Viewing 15 posts - 1 through 15 (of 26 total)
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