Wplms and Paid Membership Pro

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Viewing 15 posts - 1 through 15 (of 25 total)
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  • #300501
    burninguitar
    Spectator
    Hi, i installed paid membership pro and followed the setup instructions. I currently sell individual courses or course packages with unlimited access (with woocommerce). I want to add membership to access all courses plus other content. I created two membership levels: a 7-day free one (not to ask for credit card details) and a monthly subscription plan. I have some questions: 1-is it better to use the woocommerce integration for paid membership pro to have the same checkout page or is it better to use only paid membership pro for membership sales? 2-I set the double option for immediate purchase or membership for a trial on a course as in your configuration video and it works. I tried to create the new user by selecting the membership option and everything worked. I noticed that the course is added to the my courses section after clicking on start course. when the membership expires does the course automatically disappear from the mycourse section? I tried to cancel the membership level and user order but the course remained accessible. 3-it is not possible to enter the membership status in the buddypress user profile? sorry for the many questions ... thanks
    #300728
    Jackson
    Blocked
    Hello, To setup pmpro with wplms please refer : https://www.youtube.com/watch?v=eFAaUjHtNNU To integrate it with the woocommerce follow this guide : https://wplms.io/support/knowledge-base/using-woocommerce-checkout-page-with-pmpro-membership/ you would need to install this pmpro addon also : https://wordpress.org/plugins/pmpro-woocommerce/ Thanks,
    #301646
    burninguitar
    Spectator
    it looks like an auto responder I said that I had already seen the setup video and that I knew about the woocommerce integration. Can you please read the 3 questions and answer me? the main problem is what happens at the end of the second question: I have a free membership level which, after expiration, allows user to view the videos in the course units
    #302054
    Veronica
    Moderator
    hi, 1. depends on you both works, if your payment gateway not supported by pmpro then use woocommerce addon otherwise not 2 . can you please explain? so we check the same on our local! 3. yes form LMS settings you can provide a link to pmpro account
    #302246
    burninguitar
    Spectator
    Hi, point one and three solved, thanks I'll explain in detail the issue of point 2 I created a membership level free ID 3 - 7 day free trial (called Prova gratuita 7 giorni but I set 1 day of expiration). On the course "Dai primi accordi al Barrè" I have set the double option for unlimited access at 49 € or Prova gratuita 7 giorni. I did a customer trial by choosing the Prova gratuita 7 giorni option, I created the account at checkout and by accessing the site and clicking on Start course I was able to access the course (which in this way was added to the my courses section customer profile). The problem is that after membership expire I can still access the course. I checked it is in the account the membership has expired rightly but with the customer test profile I can still access the course and see the videos in the units. I am sending you the credentials to replicate the problem. thanks
    #302249
    burninguitar
    Spectator
    This reply has been marked as private.
    #305768
    Anshuman Sahu
    Keymaster
    Yes this might be a problem , we need to check. it please provide some time .
    #310420
    burninguitar
    Spectator
    Let me know how to solve: I bought paid membership pro because in your videos I saw that it was compatible with wplms but with this issue it's unusable
    #311115
    Anshuman Sahu
    Keymaster
    Yes you are right we replicated the issue and also belive we have fixed this but I ran a test and expired a membership forcefully but the pmpro docs recommended hook did not work . We are checking this further .
    #312852
    burninguitar
    Spectator
    I hope it will be resolved soon because at the beginning of September I wanted to start with all the marketing related to membership but in this way I am stopped
    #313108
    Anshuman Sahu
    Keymaster
    Hi we tested this regourously and found that this is working just fine and there are not any issues with it . You need to check the pmpro settings itself for this if the memberships are expiring or not . Note that pmpro is setting a cron job for the membership expiration mail on which it also expires the membership . This is working fine please share the username for which this is not working and your site url and admin creds .
    #313111
    burninguitar
    Spectator
    it seems to me that nothing is solved. with the trial account that has expired since 9 September I can access the course. I send you the credentials of the test user:
    #313113
    burninguitar
    Spectator
    This reply has been marked as private.
    #313126
    burninguitar
    Spectator
    however, I delete the account first and i try again to see if it works. I'll let you know
    #313572
    burninguitar
    Spectator
    no way, it doesn't work. everything is exactly as it was three weeks ago when I contacted you. the account has expired trial but is able to access the course despite the expiration. I send you the administrator credentials and those of the test account. I hope to have an answer in a short time because having the same problem after 3 three weeks that we are in contact is real frustrating
Viewing 15 posts - 1 through 15 (of 25 total)
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