My Certificate template is not displaying correctly.
I tried to import you sample certificate template found on your site but the issue still persists.
hi,
well we need to check this.
share your site url and admin credentials in private reply.
also make sure that you have activated all the plugins and theme to the latest version.
make sure wplms pdf certificate should be 1.9.
This reply has been marked as private.
Well you need to create the certificate and set the settings :
http://prntscr.com/sqjh5q
pdf orientation margins etc .
https://www.youtube.com/watch?v=d9mXInbmFGY
Team,
I think you have not checked the issue properly. I have tried every think, but yet the background images not picking up. I also have imported the sample certificate that also not working. Please login to the portal, try to setup a test certificate, or can also check with existing certificate named "Certificate"
thanks
hi,
sorry for the delay in response due to support holiday
i was checking this on your site.
and made a change in the setting please check now.
if not happens than please share your issue in list with pdf certificate. i will replicate the same on your site.
i have also noticed that you are not using the pdf certificate
https://prnt.sc/srlzm7 so please use that to create certificate.
https://prnt.sc/srm00g
tip regarding pdf certificate builder:
refer: https://wplms.io/support/knowledge-base/pdf-certificates/
https://www.youtube.com/watch?v=d9mXInbmFGY
https://www.youtube.com/watch?v=kyJGVlegWTc
https://www.youtube.com/watch?v=ylT1j35dUbg
https://wplms.io/support/knowledge-base/wplms-pdf-certificates-update-1-3/
make sure you have enabled all the latest version of plugins and theme on your site