WPLMS Live Chat Addon

Home Forums Legacy Support Support queries How-to & Troubleshooting WPLMS Live Chat Addon

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Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • #362079
    bculanday
    Participant
    Hi WPLMS team, how do i buy the Live Chat Add-on? There is no option to buy on the add-ons tab and when i click the "Learn More" button it goes to an inactive link https://prnt.sc/160uqma https://prnt.sc/160usx8
    #362080
    bculanday
    Participant
    please disregard, i was able to find the updated tutorial for this. however, when clicking on the sidebar that should have the "Chat" function, nothing happens. can you please help with this. see attached video - http://somup.com/cr1Y19qH05
    #362373
    Anshuman Sahu
    Keymaster
    Ok please share your site url and admin credentials to check the issue ,secondly please check if "email" signin method is enabled in your firebase -> console -> authentication -> sign in method .
    #362381
    bculanday
    Participant
    This reply has been marked as private.
    #362537
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
    #362555
    bculanday
    Participant
    This reply has been marked as private.
    #362686
    Anshuman Sahu
    Keymaster
    Hi , I checked your firebase configuration found that your firebase project built on different region southeast asia . Try creating a new project on firebase and add its config there
    #362704
    bculanday
    Participant
    This reply has been marked as private.
    #362803
    Veronica
    Moderator
    hi yes this is the issue
    #362828
    bculanday
    Participant
    hi Veronica, is there a trello card or a discussion thread that i can follow so that i will be informed when this is resolved? thank you
    #362879
    Veronica
    Moderator
    sharing the link in sometime
    #362891
    Veronica
    Moderator
    hi you can track this Trello card https://trello.com/c/tgz5hy8d thanks
Viewing 12 posts - 1 through 12 (of 12 total)
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