WPLMS theme overwriting video player of S3mediavault plugin

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  • #331840
    deoalade
    Participant
    Hello, I am using s3media vault to handle videos playing on my lms, however, it turns out that videos posted under the unit sections are not playing. After contacting the support service of the S3mediavault plugin which we use, we have found that wplms is overriding the S3MediaVault player, and is using its own video player to play the streaming file. And it's obviously failing, because it doesn't know how to play the encrypted stream, which only S3MediaVault knows how to. It turns out you're using Media Element js, while S3mediavault uses Video js. So two different players, and yours is overriding the one i intend to use. Please assist me in rectifying this issue, as we are in a race against time to restore regular services to our users. Please find attached the relevant screenshot: https://i.imgur.com/O7IwzNs.png
    #333522
    Anshuman Sahu
    Keymaster
    from screenshot we are getting. : https://prnt.sc/wlwpkt Also please provide course url and admin creds to check this in private reply
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