sandy

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Viewing 15 posts - 31 through 45 (of 1,513 total)
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  • sandy
    Member
    I checked your site, the directory is working correct, the permalinks are set but the course category redirection is not working as expected. I doubt if this issue is related to caching in your site, can you try disabling the caching plugin and check if the issue is resolved.
    in reply to: Backgrounds for Title Area #67731
    sandy
    Member
    @formidablefemale: Please clarify (and share screenshots), is this the same question as continuation form the emails. If yes, then it would be really helpful if you can share all the details here as well. For now I am assuming that this is the same request and adding the missing details in the question.  
    in reply to: Course Admin Student Search not working with email #67210
    sandy
    Member
    You're correct. It was removed in the last update. I have now added it back in the 2.2.2 update releasing today.
    in reply to: Offering Site Wide Access to Course via Subscription #67165
    sandy
    Member
    This reply has been marked as private.
    in reply to: Uncaught SyntaxError: Unexpected end of JSON input #67107
    sandy
    Member
    Clear browser cache and recheck the issue should be resolved.
    in reply to: Can't set date in EventOn #67106
    sandy
    Member
    This is possible if you're using any third party plugin which is disabling this. Can you please try deactivating third party plugins one by one and check. Also, let us know in case you are using WPML.
    sandy
    Member
    Yes it is a bug. We're working on resolving this asap. Expect theme update tomorrow.
    in reply to: Errors during update #67100
    sandy
    Member
    as a quick fix, you can cahnge the 2.1.1 in the config.php to 2.2 and it will clear the cached scripts from your student's computers and the issue would be resolved.
    in reply to: Errors during update #67098
    sandy
    Member
    When you say "some of the students" it means that the issue is not with the code but most probably with the cache. Now large files are also cached in the browser which need to be cleared. Since the caching uses the URL's the scripts on your student computers might still be cached as we forgot to update the version for the scripts which would automatically clear this cache. We're releasing an update tomorrow which has this fix well.
    in reply to: Errors during update #67096
    sandy
    Member
    Yes, that is correct. The changing of the version 2.1.1 was missed in the 2.2 update hence it seems to be adding to this confusion.
    sandy
    Member
    We tried logging into your site with the credentials you shared but it is not working. Can you please recheck and confirm.
    in reply to: Start Course button not working #67085
    sandy
    Member
    Please refer this article and let us know if this helps : https://wplms.io/support/knowledge-base/start-course-not-working/ If the above does not help, can you please share your site url as well as admin credentials to check the issue. Make sure to mark the reply as private when sharing credentials.
    in reply to: Filters are not working #66176
    sandy
    Member
    Hi, We tried opening your admin dashboard but are unable to do so. Can you please check. Refer screenshot : http://prntscr.com/c8wr5k
    in reply to: google webmaster #66111
    sandy
    Member
    use the HTML file upload and upload it in your site root.
    in reply to: Error Message #66110
    sandy
    Member
    Great. Let us know if you face any issue.
Viewing 15 posts - 31 through 45 (of 1,513 total)