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  • in reply to: Update request #350520
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    When setting up the site you turned off sitelock. This is a feature that I wanted to keep. I have turned it back on and then found that code I added into the functions.php file to show certain pages through the sitelock had gone. I added that code back in and I am almost back to where I started! Except ... I now can not log in. The login popup doesn't seem to work when sitelock is turned on. Can you please advise?
    in reply to: How to setup Sign Up Page to default to Register tab? #350518
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    It seems I found a fix for this when I originally built the site years ago: ------------------------------------------------------ add_action('wp_footer','registerTab_view_in_wplms',999); function registerTab_view_in_wplms(){ echo '<script> jQuery(document).ready(function(){ jQuery("body").find("a#login_page_register_tab").trigger("click"); }); </script>'; } ------------------------------------------------------ ... in case it's helpful for someone.
    in reply to: Update request #348174
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    Hello, You didn't attend to the following point ... * I do find your export facility confusing … mainly because you have to choose the module. I want to export everything … would I need to do this separately for course, module, quiz, question AND assignment? ... do I have to export 5 files to get all of the information I need?
    in reply to: Update request #347959
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    Hello ... I thought I was following you until this sentence ... "For all other things the import/ export feature would work ." What other things? I feel that I am still confused as to how to transfer all student(s) and data. I was thinking of doing the following: * Export all users to the new build using a plugin (https://wordpress.org/plugins/import-users-from-csv-with-meta/) * Then export all user data with your export facility - wp-admin -> Lms -> Settings -> import/export. Unless this exports users too? I do find your export facility confusing ... mainly because you have to choose the module. I want to export everything ... would I need to do this separately for course, module, quiz question AND assignment? * Then your recent message suggests that I need to then import the activity table + activity meta table. Which seems straight forward enough ... but jeez ... this is a huge amount of steps to export users and their data. Surely I am not the first person who wants to do it this way around?
    in reply to: Update request #347065
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    Ok I understand thank you. I need to now test the courses and quizzes and see if I come across any issues there. Can you tell me ... is there a video or further documentation that walks you through importing the student / user data from the live site? So nothing is lost? A colleague of yours pointed me towards this: https://wplms.io/support/knowledge-base/addingediting-bulk-users-in-a-course/ But I must admit I don't feel comfortable that users, course progress, quiz answers and anything else associated with them ... will be transferred across successfully based on that documentation that has been supplied.
    in reply to: Student Logs in to see blank page #346958
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    I am now working with a colleague of yours who has so far managed to fix many of the issues. Some still seem to be there but we seem to be getting somewhere quicker. My question still stands unanswered. I still have little faith in the theme and if I am unable to get it to a state I am happy with in the next week I will be asking for my money back for the support. Is this possible?
    in reply to: Update request #346820
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    .. and I seem to have to log in twice if I want to see wp-admin. I thought the option to synchronise login was supposed to mean that I only need to log in once? Logging out from wordpress also doesn't log me out of VibeBP as I can still see the profile picture at the top of the page even though I have logged out of wordpress.
    in reply to: Update request #346787
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    Also ... the log in is no longer a pop up. May I please ask how I style this page?
    in reply to: Update request #346786
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    Thank you. May I ask what needed doing? I have been wrestling with it for a long time and although I very much appreciate what you have done I do need to know roughly how it works.
    in reply to: Update request #346472
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    This reply has been marked as private.
    in reply to: Update request #346470
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    There are multiple issues with login. I have had previous tickets about this already. Then there is the fact that after logging in I can not have them land on the dashboard. I am told this is not possible. I have been told that I can potentially have it if I have buddypress on one page. I followed a video to achieve this. It does not work. I dislike the way that the new version of the dashboard loads over the top of the old style member card. There is a ticket about this too, including a video of what I mean. I haven't managed to test the rest of the site because these problems have caused me so much grief so far that I have completely lost patience. Should they be able to be overcome ... the next problem would be testing the courses ... making their layout better as that seems to have gone all over the place ... particularly in the main course page/explanation. I have followed hours of video to the letter to then find that one thing seems to cancel out another! Incredibly frustrating. Unless we can get the site to some form of workable and EASILY updatable point ... I think I am going to have to find another LMS plugin / theme. After it's all sorted, if it ever is ... i then have to transfer the student progress to this site so that I can move the entire thing to the live domain. I don't trust trying to do the changes on the main url ... as it's taken near two weeks so far. I've raised a ticket about moving student data too. It seems complicated, to the point that I would fear that I would ruin all course progress. The whole process of updating or indeed achieving anything in WPLMS seems complicated. I've made and maintained many websites in the past ten years and I've never known one to be as much of a mess as this one. Settings located all over the place, turning one thing on means another thing stops working completely. You have the manually edit all kinds of templates to have things show up. Your videos aren't in a useful order so people can TRY to follow themselves and your documentation assumes we have in depth knowledge of the theme and coding! Just a complicated mess.
    in reply to: Student Logs in to see blank page #346452
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    Far far far too complicated AND doesn't work. Can I ask … is it possible to get my money back for the support? I am far from impressed with the help I am receiving to the point of using another theme.
    in reply to: V3 Layout seems to load first, then V4 APP layout. #346450
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    No. It doesn't Can I ask … is it possible to get my money back for the support? I am far from impressed with the help I am receiving to the point of using another theme.
    in reply to: Transfer Student Data #346188
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    Woah looks complicated.
    in reply to: V3 Layout seems to load first, then V4 APP layout. #346139
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    I am swiftly losing patience with this theme and the support. As it stands .. it doesn't even log in properly and hasn't for a week. Your new app layout loads in a messy way and I am told there is nothing that can be done about it. I haven't even managed to test the actual courses. Your theme is a mess with setting all over the place and the documents that are provided to help set it up work for you and not for the user! Every day last week I was trying to get it updated and every day I hit a new set of problems. What a mess.
Viewing 15 posts - 1 through 15 (of 131 total)