Hi,
Thanks for your help, I'm glad the problem is solved.
Two more questions:
– one of the plugins you deactivated is used for our security (All in One WP Security and Firewall). Are you sure we cannot use this one? If not, what do you recommend as a strong security plugin?
– we used WP Rocket to enhance the speed of our website. If it does prove incompatible with your new theme, how can I do to use a CDN?
Thanks for your answers… and keep it up!
The host server cache is now cleared… and no difference on the displaying of the course page.
Help…
Hi,
I've just done that. It should be cleared within minutes.
I can understand your present workload. Still, I'll be in touch with you again to fix this problem today – I don't want this problem to last at the expense of my client.
Thanks for your understanding
For further info, please see the attached screen.
Not only is the course page blank but I cant' either get my admin bar at the top of the page any more.
Thanks in advance for your help.
One question: wouldn'i be more simple and quicker to do a fast Skype session? You would then see what the problem is and I would fix it on the spot.
I've just done that… No difference.
Hi,
Thanks for these prompt answers. My questions:
– chat do you mean by "it breaks at breadcrumbs"? Please be more specific as English is not my mother tongue;
– how can I clear my server cache?
Thanks for your answers
Please find below the required screenshot.
Please find below the required screenshot.
It opens normally here. What should I do?
It opens normally here. What should I do?
Hi, Marina
As you could see in the support, we're faced with the same kind of problems on our site. And still have no answer from the support team…
If you've solved the problem of course pages not showing up, can you please tell me step by stp what you did to fix it?
Thanks
Hi,
Please find our credentials so that you can see what's going on. I would appreciate your prompt action… as usual.
URL : www.cfjm.ch (please click on the Se connecter button on the upper right part of the page)
Login : CFJM1
Password : CFJM1
Can you also tell me what's the matter with Buddu Press and Buddy Drive – any explicit and detailed manual on how to set it up?
Thanks for your help
Hi, Alex
Thanks for your time… and patience!
Everthing's fine, now.
Take care, Patrick
Hi,
Could you please answer my query? It still does not work.
Can you send me the proper code and tell me where I should place it exactly (which file, which location in the file)? Last time, it crashed in∞
Thanks for your help, it's becoming urgent for us.
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While I am at it… (previous message, see above)
I cant'figure how I can master the course button in the course presentation (button in the upper part of the sidebar - take this course). When one clicks on this button, it either sends the visitor to a blank page) or stays on the same course presentation page, just adding a # to the page URL.
I guess it has to do with some of the settings, I went through it but can't see where these 2 situations can be changed.
Thanks again for your help.
Patrick
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