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We are facing the same issue on our site. Kindly apply the same fix.
Never mind. This is resolved. We can close the ticket.
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Thanks a lot Alex. You can close the ticket.
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In another thread, i was told to provide the credentials so that someone from your team can assist. Unfortunately we don't have the server the required experience to perform these tasks and our developer is not available at the moment. Kindly assist us with this.
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We do not have a developer at the moment. We tried everything to upgrade to 3.7 including using the envato plugin but nothing worked. Can you kindly assist us to migrate to 3.7?
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As per your note, there was no need to add the custom code. Can you please review why we had to do it despite having the latest versions?
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