[logan]

Hello, to remove the extra details goto wp-admin >> users >> profile fields. remove the fields.

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to translate the things:

these strings are coming from wplms theme and buddypress plugin.

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you need to copy the translations file into a global folder, which is wp-content >> language.

you need to translate every string from all plugins and theme. translated them one by one. On every update local files will be affected so that you need to put these translated files into global folders. it will prevent string loss from the update.

here is how you can achieve this.

Note: in this, I am using my local test setup site language which is "Português do Brasil". you have to select your site language.

Always sync and save the pot file refer: http://prntscr.com/ng3kbk

Note: Always copy local .Po | .Mo files into the global folder. it will prevent from translation string loss while updating theme/ plugins.

How could you do this: https://screencast-o-matic.com/watch/cqfQh6ZllK

In this video, 

1. i have checked the site language from wp-admin > settings > general > site language.
2. then goto wp-admin > loco translate > theme/plugin > theme name / plugin name.
3. Copy author file to system file.
4. the author stands for local file and system stands for the global file.
5. once your done copying. from now you have to translate a string in global (system) file.

These steps should be followed for all plugins and theme in which you are making any changes.

[logan]

hello,

Please paste this snippets in your wp-admin >> plugins >> editor >> wplms-customizer plugin >> wplms-customizer.php 

Or in

Please add this code in your wplms-customizer.php file in wplms customizer plugin by using your FTP/SFTP/cpanel:

add_shortcode('R',function($atts,$content){ $html = "<span>&#8377;</span>"; return $html; }); refer: http://somup.com/cYnujwhtrF use shortcode [R]

[logan]

refer: https://wplms.io/support/knowledge-base/wplms-oauth-server/

[logan]

Hello,

You will need to send this json in post :

{

"username": "",

"email": "",

"password": "",

"client_id": "",

"state": "",

"device":

"platform": " ",

"model":

}

Refer : https://share.getcloudapp.com/GGuNoLPj

it is working at my end, I only put post url and added post raw data ( JSON data ).

But if you want to check, these are the headers: https://share.getcloudapp.com/NQuZgdRk

[logan]

Dear Sparky !! hope you are well, Please refer this video for course purchase codes: https://wplms.io/support/knowledge-base/course-codes/

[logan]

Dear Smart User, the IP address only displays for keymasters, so your users won’t see it as long as they have participant access.

[logan]

Hello, this code is written in theme and running on a hook. here: https://share.getcloudapp.com/7KuRmvOb add more options here then manage the role and capabilities.

[logan]

Hello, this has been already fixed: https://share.getcloudapp.com/4gumjzqY can you assure me that you are using latest theme and plugins of version 3.9.8.2.

[logan]

Dear Smart user, the updated installation instructions for group and sitewide forums https://codex.buddypress.org/user/setting-up-a-new-installation/installing-group-and-sitewide-forums/ – deactivate Discussion Forums in Settings > BuddyPress > Components. please check this. if it does not help in that case share your admin url and credentials in a private reply. i will check the issue for you. stay prompted.

[logan]

Hello, that's why i told you to create a backup then delete. please recover it from the downloaded file then the page will start working again.

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this is not the malware. this is a javascript file and it is minified using the node/npm. that's why it looks like containing Alien symbols but it can be read by the browser only. if your protection plugin is considering this malware then try to exclude this file. this file is important. you better know after deleting this file it started creating issues.

[logan]

Hello, please let me know one thing: are you using wpml to translate your website.

I would suggest you to follow the following and check if it works??

1. Please deactivate all installed 3rd party plugins.
2. Delete browsers cache especially cache plugin.
3. Re-save permalinks.

deactivate everything other than wplms defaults then check if it works.

if it does not work then let me know I will check the issue.

Note: theme and plugins should be updated to its latest version.

[logan]

Hello,

[IMP] please share the video of the steps you are following so that i can replicate the issue for better understanding. once i receive any feedback from you i will start troubleshooting in this matter.

i will also need your wp-admin url and credentials in a private reply to check the scenario.

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Tip: For better support always share a screenshot:

Please provide the proper screenshot, use https://prnt.sc/ to upload and share url of the screenshot.

If you want to send us a video of the issue, use https://screencast-o-matic.com/ to upload and share URL of the video.

[logan]

Hello Dear,

There are a few things you can try. One of them you have already tried.

Clear your browser cache (which you have stated you have tried), just make sure you cleared everything, cookies and cache.

Try deactivating all plugins by either logging in via SSH or FTP to your server and rename wp-content/plugins to wp-content/plugins_backup.

Change wp theme, it maybe an issue with your current theme. Try changing to one of the defaults like twentyfifteen.

.htaccess could be causing problems so you can once again SSH or FTP to your server and rename .htaccess to htaccess.backup.

Also check your wp-config.php making sure that your site url is defined properly, eg:

define('WP_HOME','http://example.com');

define('WP_SITEURL','http://example.com');

I hope this helps.

[logan]

Hello, Please share the wp-admin credentials and FTP credentials in a private reply so that i can have a better look. it looks like there is no xHTTP request for this tab or maybe it is blocked by another plugin conflict. replicated: https://snipboard.io/7XOpEe.jpg

[logan]

This reply has been marked as private.

[Author]

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