Ribaat's Replies

[Ribaat]

I know this is very strange i do not know what to do:

i have noticed the same problem with other users before raising an issue but i did not understand the solution:
https://wplms.io/support/forums/topic/wplms-option-blank/

i am using theme version 3.9.9 and everything else is updated

[Ribaat]

hi i followed your instructions and have changed the text colour to white (#ffffff) but it is still the same problem. it still shows grey

on slider revolution it shows white colour: http://prnt.sc/uh8ext

but when i save it and preview it or open it on another device, including incognito mode it goes back to grey: https://prnt.sc/uh8ihe and https://prnt.sc/uh8j6w

as for the second issue, the code you gave worked. thank you

[Ribaat]

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[Ribaat]

hi, thank you for removing that

i am trying to go to wplms footer to put the code in but there is no content, the screen is blank

please refer to this so you can see what i am talking about: https://prnt.sc/uez9ta

[Ribaat]

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[Ribaat]

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[Ribaat]

hello thank you soo much for finding a solution. i am really looking forward in trying it out and using that code.

but for some reason, since yesterday, wplms vipe options is not working, it is blank. all the pages/options are blank so i cannot add the new code or change my footer or anything.

all you see is this https://prnt.sc/uez9ta

you can try and go into the site and have a look to confirm what i mean

[Ribaat]

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[Ribaat]

hi i have noticed there are two plugins that came with wplms theme that are out of date and need activation; layor slider WP and slider revolution. could this be the problem??

layor slider: https://prnt.sc/udlleu

slider revolution: https://prnt.sc/udlnto

[Ribaat]

i dont know how to do that. i am not an expert in CSS or web development which is why i paid support for 12 months. i dont know what i am doing and need your help please.

i dont know how to search for this conflict. can you help me please?

[Ribaat]

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[Ribaat]

Hi jack

thank you for your response and for helping. now that i added the code, i lost the transparency when you scroll fully up. https://prnt.sc/ud9qok

desktop version works perfectly fine, always did: https://prnt.sc/ud9r9f

its only mobile and tablet view that i experience this problem: https://prnt.sc/ud9qok and https://prnt.sc/ud9xye

[Ribaat]

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[Ribaat]

hi i checked customiser colour settings of the header. its the same colour (#004f45) that i chose, have a look – http://prnt.sc/ubu7hf

but its does not show this colour in mobile mode (https://prnt.sc/tw0k5e)

[Ribaat]

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